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Tuscany Palms Apartments
- Apartments
- Mesa, AZ
About this business
Escape to one of Mesa's most beautiful apartment communities! Tuscany Palms offers you every luxury you desire at an affordable price that is sure to fit your budget. Conveniently located only a few minutes away from MCC, Fiesta Mall and the 101 and US 60 freeways! Discover why our residents LOVE living here with us at Tuscany Palms! For more information about Tuscany Palms Apartments in Mesa, Arizona please contact us today!
Location details
901 S Country Club Dr, Mesa, AZ, 85210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
crappy apartment and worse management id give them a zero if i could.The apartment amenities have been broken and non functional since i moved in even though the touring agent told me they were available for use. I informed them there were dogs with parvo and they lied about sanatizing the park. it reeks like hot crap. bugs everywhere. the cops are here every week. and the managers are condescending and unhelpful.
Business response:
It's important to us that your experience is improved. We're more than happy to discuss the concerns you've expressed regarding our amenities and offer further insight. Our team wants to ensure that this is a pleasant and tidy place to call home for all of our valued residents and their furry companions, and we encourage you to reach out to us at (480) 649-2618 or stop by our leasing office when you have a moment. We care deeply that we do everything we can to resolve these issues.
Love our New Apartment The Clifford is a really great place to live. Our apartment is fully remodeled and it has a French style door to the expansive patio. The grounds are well kept and the pools are being remodeled. The maintenance crew are also very meticulous and when my AC went out they installed a new unit! We happy to call The Cliffords our new home.
Business response:
Hi there! Thank you for taking the time to leave us your five-star review! We're delighted to hear that you're enjoying your new home in our community! We're thrilled to have you as a new resident of our community, and we look forward to providing you with the best possible experience. We're here to help with anything you may need along the way! Have a nice day.
Don’t live here Bad place to live. Dirty laundry mat, roaches, no pool, no hot tub. Gym is horrible
Business response:
Our team would love to improve your experience, and we appreciate you bringing these concerns to our attention. We provide weekly pest control service, and we would be happy to schedule an inspection and treatment for you once we acquire further information, as we are unable to verify you as a resident with the information provided. Our service team will continue to upkeep our community and amenities to ensure that this is a pleasant place for all to enjoy, and we'll be sure to address any areas we may have missed. Please re... read more
Bait and switch This place advertises prices online that are for units they have no intention of renting out. They refuse to let you tour a floorplan even if its available to move into. I walked out after they kept trying to push larger units that were above my price range.
Business response:
We're sorry we could not find an apartment home that met your criteria during your visit, Breanna. We do our best to ensure our prices online reflect correctly as they are subject to change. We have welcomed this feedback as an opportunity to improve our customer service and would like to get more information from you on your recent visit. Please call our Community Manager at (480) 649-2618.
Filthy pools The amenities are not in working order, like the hot tub that’s advertised on their website. The pools are almost never cleaned, and always have algae in them
Business response:
Thank you for sharing your review. We apologize for your experience and welcome your feedback. Our team maintains the community and common areas daily. We'd like to discuss your feedback and make sure we can improve your experience moving forward. Please give us a call at (480) 649-2618 or stop by our office at your convenience. We hope to hear from you.
Bad place to rent from This place has gotten worse with each management group. Maintenance never fixes anything and then blame the tenant for issues instead of owning up to the fact that they are not doing their job. the property manager is the worst person ive ever dealt with. As someone who works customer service you never blame a customer to their face even if its an issue they may have created, you politely fix the issue without victim blaming.
Business response:
We recently took over the community as new management and look forward to the exciting changes ahead. We'd love the opportunity to improve your experience and address any pending issues in your apartment. Since we're unable to verify your residency and reach out to you, we kindly ask that you please give us a call at (480) 649-2618 or stop by our office. We'll send our service team over right away.
DO NOT MOVE HERE ALL THEY WANT IS YOUR MONEY NO MATTER THE CIRCUMSTANCES!!! Currently living here in 2023. This is by far the worst choice to move to. Maintenance never fixes anything when reported. they will still mark the job done, a month AFTER it was reported. My buildings outside lights have been out the entire time I have lived here and their excuse is always "its on back order." Same answer every month for 9 months. And god forbid a loved one dies. They will literally tell you sorry and if you are late on rent due to ... read more
DO NOT MOVE HERE I currently live here (01/06/23) This is THE WORST experience I have ever had at a complex! There are roaches EVERYWHERE, this is not a normal problem, roaches have been on my walls, ceiling, IN MY BED! Lets continue.. There are CONSTANT leaks IN THE WALLS! Maintenance does not care and takes months to fix small issues so imagine my time in fixing these HUGE issues. The Office? NO communication, will NOT call you back, wont answer when you call either. I have black mold COMING OUT OF MY WALLS due to all of t... read more
Always having problems Takes them 1-3 mo the to fix anything broken in your apartment. Office people are rude. cockroaches and tweekers everywhere.
Frequently asked questions about Tuscany Palms Apartments
How is Tuscany Palms Apartments rated?
Tuscany Palms Apartments has a 2.7 star rating with 633 reviews.
When is Tuscany Palms Apartments open?
Tuscany Palms Apartments is closed now. It will open tomorrow at 10:00 a.m.
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