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Turning Heads Day Spa & Salon

4.5

About this business

Location details

218 Lenox Ave, New York, NY, 10027, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 7:00 p.m.
Wed10:00 a.m. to 7:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.540 reviews
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Iccware's profile image
14 years ago

Spa Newbie No More! – I have heard a lot about Turning Heads for a few years now so when I saw that they were participating in Spa Week this past October I decided to give some spa services a try, after all a 1 hour massage for $50.00 bucks was hard to pass up. I have to say that this little spa in Harlem wildly exceeded my expectations. I thought at bargain prices I might get bargain service but I was wrong. My therapist, Carmen, was so sweet and giving. She had no problem being warm and attentive and i really felt great af... read more

Business response:

Thank you so much for this kind review. Your change from a "Spa Newbie" to a loyal spa client is music to our ears. We continue to work hard so that people such as yourself can make spa services an important part of their life and overall well-being. 

GoDuke's profile image
14 years ago

Great experience! – Sandy the owner is SO nice, and the salon & spa is just gorgeous. They have an entire line of Aveda products as well as any spa service you could imagine. Do yourself a favor and come here! 

CynC's profile image
16 years ago

Not good for styling - sorry – I have long, thick, curly/wavy, unrelaxed hair. I have trouble finding good haircare especially in the City. It's generally overpriced and there is some strange phenomenon whereby hair stylists just have no idea how to do hair. It's strange being that this is their chosen vocation but it's apparently the rule. This salon was no different. I went there they were very nice. The stylist was a nice young lady and she did an average job on my hair but it was not better that if my 17 year old cousin ... read more

Business response:

We are sorry that we were not able to provide you with more than just "an average job". All of our stylist have Cosmetology licenses and are skilled in may different avenues of haircare and It is our goal that all clients have their expectations met. 

BettyPz's profile image
16 years ago

Will be visiting T.H again – I recently visited Turning Heads Salon & Spa. The staff was very helpful and accommodating. They made me feel like I was right at home. My massage was very relaxing (Swedish), I think next time I will get the 90 minute one. Everyone was very nice, especially the spa coordinator who helped and guided me throughout my time there. Once I was done with my spa services, my next appointment was in the upstairs hair salon. I got a simple wash and style. My hair had body and a natural shine to it and I'v... read more

rebel24's profile image
16 years ago

I really wanted to love it but... – the staff is just too rude. The massage facilities at turning heads are nice. There is no dedicated space for manicures and pedicures, so having those services in not a spa experience. I wouldn't mind if the staff was not so trifling. I called for an appointment and was on hold for 20 minutes. It literally took the girl 10 minutes to tell me what time she was scheduling my appointment for. It stressed me out that I had asked my husband to treat me to this place and the staff was inattentiv... read more

merphqueen's profile image
merphqueen 
16 years ago

Worst Salon Experience I've Had – It's a nice space, and the ladies who greet you are nice as well. That's about where the niceness ends. I went to this salon despite its reviews because I thought that a SALON would not be able to mess up on a simple press. . . I was wrong. They have a nice hair washing/humidifier/drying routine, but this takes an hour and half and really doesn't accomplish much but taking time so that the extremely slow stylists can arrive. I waited for an hour and a half to sit in the stylist's chair, and ... read more

smogasbog's profile image
smogasbog 
17 years ago

Not what it used to be – I went to Turning Heads because it was referrred to me by a friend, and also, the first time I went there (maybe two years ago) I received exceptional service at a moderate price (relaxer touch-up, trim, layers for $65). The stylist was also very friendly and the atmosphere was very inviting. Some lady offered to massage my hand. So, I needed a touch-up this year, and I didn't really want to try out anything else so I decided to try Turning Heads. For some strange reason, it just wasn't the same. I w... read more

CityGurl57's profile image
CityGurl57 
17 years ago

Terrible Service – I received terrible service here. The one stylist who does relaxers is obviously overbooked, because he rushed doing my relaxer and trim. He was rude and obnoxious when he asked me what was I having done and I had to wait 2 hours before I sat in his chair. The hairstyle he gave me was nothing special. And I was overcharged for the lousy service I received. I will never go back to this salon and I will not recommend it to anyone else. 

dispatcher62002's profile image
dispatcher62002 
18 years ago

it's been said before – I know it's been stated before but this is not ms.jessie's at all. My appointment was for 1...I was kept waiting for nearly 3 hours! If my hair wasn't in such bad shape I would have never waited that long. The stylist continued to take people who in front of me who had later appointments than me. Finally, I received a texturizer (which is supposed to like the slikener but it's not). In the end, it was left on too long and now the top of my hair looks like it's been relaxed. In short, my hair texture n... read more

Frequently asked questions about Turning Heads Day Spa & Salon

How is Turning Heads Day Spa & Salon rated?

Turning Heads Day Spa & Salon has a 4.5 star rating with 40 reviews. 

When is Turning Heads Day Spa & Salon open?

Turning Heads Day Spa & Salon is open now. It will close at 7:00 p.m.  

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