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Tucson Used Auto Sales

4.1

About this business

Specialties Used car Sales for Tucson, Arizona 

Location details

3619 North 1st Avenue, Tucson, AZ, 85719, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:30 p.m.
Tue9:00 a.m. to 6:30 p.m.
Wed9:00 a.m. to 6:30 p.m.
Thu9:00 a.m. to 6:30 p.m.
Fri9:00 a.m. to 6:30 p.m.
Sat9:00 a.m. to 6:30 p.m.
Sun10:30 a.m. to 5:00 p.m.
4.1972 reviews
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Francis D's profile image
Francis D 
9 months ago

Walking into this dealership felt like stepping into a family. The staffs genuine care and attention to detail made all the difference. They guided me through every step, ensuring I understood all my options. The showroom's atmosphere was welcoming and pressure-free. I drove away not just with a car but with confidence in my choice. Tucson is truly a gem in the car dealership world! 

Emmitt R's profile image
Emmitt R 
9 months ago

I recently had the pleasure of purchasing a car through Tucson Used Auto Sales, and I have to say, it was the best car-buying experience I've ever had! The whole process was smooth and hassle-free, thanks to their outstanding service. 

Alicia K's profile image
Alicia K 
a year ago

Sold me a lemon. Doesnt answer the phone at all. ************* wasnt ever paid by them. This is the worst company ever. **** will lie for you just to get you into a car. **** is her boss and doesnt care what she does. She will make stuff up just to get you into a car and then wont talk to you after. I went into the office and yelled because they wont answer me at all. I feel so disrespected. ************* they partner with scam you also. They both scam you and give you the run around. Id never recommend this busy to anyone. ... read more

Business response:

***********, Our Company and ********************, help you with your warranty service. What we Tucson Used Auto Sales can not do for you is reinbursed what you paid in your service contract, to you. This is what you wanted because you were short on cash. 

Keith R's profile image
Keith R 
a year ago

Very disappointed. Purchased a vehicle there, paid cash and took over 3 months for them to send me my title. After 2 months I started calling and kept getting the run around, saying I need to talk to someone else and they're not in. No-one ever returned a call. Finally, on the 88th day they promised to send it. the temporary tag was about to expire. Said they would send it over night, 2 days later I get the tracking number and it showed it was just created. They think people are stupid and won't check. Finally received the t... read more

Business response:

<p>We appologize, for this situation. With our *************** this will NOT ever happened again. We are a family Company, and we are striving for the best customer service, ever.</p><p>Sinceraly</p> 

Brandi S's profile image
Brandi S 
a year ago

Worst dealership ever! I bought an SUV late February 2023 and 2 days later my so called new tire blew out on *********** I had to buy 4 new tires to find out the tire they put on was from 2019! It took them over 2 mo this to get me title they were supposed to pay for my tags and they now say its my responsibility! Anyone would be stupid to buy a car from this shady lot! Its costed me $2000 within the first week of owning this car! They are terrible people, lie and have no decency for the customer! I wish I never stopped foot... read more

Business response:

Hi ******, I am very dissapointed to hear this from you, this issue, I personally help you in all needed to resolved any encounter. My understanding was that all was taken care on a timely manner. feel free to contact me at any time , **** 

Jose C's profile image
Jose C 
2 years ago

Good business to buy a car, I fully recommended. next time you are looking 

Nicholaus K's profile image
Nicholaus K 
2 years ago

Their management responded to my review on ****** (Maps), disclosing my financial information in their comment. They iterated that they had actually attempted to contact me regarding my credit application and followed up, though they absolutely never attempted to reach me AND inappropriately highlighted private data within a public forum.My review:I have never had to wait over 4 days for a credit pull after submitting an online application. Ive reached out 4 separate times to attempt to schedule an on-site appointment and ha... read more

Business response:

very sorry for your experience we will improved and make it a better purchase experience 

Destina L's profile image
Destina L 
2 years ago

I purchased my Durango from here and its been amazing since purchasing. I see a lot of complaints but to each their own, this place was great Ill come here everytime to buy a car!! 

Business response:

Thank you for your responds, very much appreciated 

Laura J's profile image
Laura J 
2 years ago

BEWARE I bought a car from this dealer. 29 days and 597 ***** later it broke down. I am still waiting, 2 weeks later, for them to fix my car. Manipulation and delay is all I'm getting. 

Frequently asked questions about Tucson Used Auto Sales

How is Tucson Used Auto Sales rated?

Tucson Used Auto Sales has a 4.1 star rating with 972 reviews. 

When is Tucson Used Auto Sales open?

Tucson Used Auto Sales is closed now. It will open at 9:00 a.m. 

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