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Trophy Mercedes-Benz Of Encino
- Car Dealers
- Encino, CA
About this business
Location details
16721 Ventura Blvd, Encino, CA, 91436, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
I was in touch with this dealer and had asked them to send a video of any dings even small on a used car. I mentioned I wanted to understand the condition prior to making a 1 hour trip. The dealer kept on making excuses and never sent the video. I made the trip anyways knowing that the car I wanted is popular as the Carfax was clean. They had many opportunities to tell me of the damages but kept it a secret until I went to see it. Windshield was cracked, front bumper had many misalignments, front camera broken, and driver si... read more
Prompt and attentive.
Joe is super nice .
Mo from the sales team is an OUTSTANDING salesman who took the time to show me all the details he knew about the car - more than just a regular test drive of “turn left here, this is how you park.” I absolutely recommend Mo if you are interested in a Mercedes!
Business response:
Hi Anthony, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great customer service
Business response:
Hi Kristy, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Warm Wishes, Your Friends and Family at Mercedes-Benz of Ontario
I didn’t end up buying the car but the salesman Artem was excellent helping me make a decision right for me.
Business response:
Hello Keith, Thank you for taking the time to share your feedback and 5-star rating. We are truly flattered to have your thoughtful compliments and recommendations. Kind Regards, Your Friends and Family at Fletcher Jones Imports
The deal responding as I requested will contact me later
Good Job
Business response:
Hello Kerry, Thank you for taking the time to share your feedback and 5-star rating. Please let us know if we can be of any further assistance to you now or in the future. Kind Regards, Your Friends and Family at Fletcher Jones Imports
Very professional dealership from my initial inquiry to completed sale. Excellent communication and customer service from start to conclusion. Christian and Frank took care of all my concerns and ultimately delivered my vehicle. Very pleasant experience
Frequently asked questions about Trophy Mercedes-Benz Of Encino
How is Trophy Mercedes-Benz Of Encino rated?
Trophy Mercedes-Benz Of Encino has a 4.1 star rating with 1,259 reviews.
When is Trophy Mercedes-Benz Of Encino open?
Trophy Mercedes-Benz Of Encino is open now. It will close at 9:00 p.m.
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