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Trinity Urban Apartments - Bluff & District
- Apartments
- Fort Worth, TX
About this business
Location details
701 E Bluff St, Fort Worth, TX, 76102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Verified Renter Experience Experience has been pretty good so far. The elevator in front of building being constantly down is annoying.
Business response:
Thank you for the feedback, Lorenzo. We are glad to hear your experience has been pretty good so far, and we appreciate you letting us know about the elevator at the front of the building. We understand how inconvenient it can be when an elevator is out of service, and our team follows established procedures for addressing these situations as promptly as possible. If you have any additional details to share, please connect with our team directly so we can look into it further. Knightvest Residential
Absolutely Terrible Management The management here is terrible. The staff is not friendly. Do not waste your time or money. The property is beautiful and the location is great but the lack of care or response from the management -should be studied. If this place ever got bought out, i would love to live here again. Until then, it is not worth it.
Business response:
We are sorry to hear the management experience here has fallen short, especially given how much you value the property itself and its location. Staff responsiveness and care are areas we want to hear more about directly. Please connect with our team so we can address what you experienced.
beautiful location but not worth it this place is a joke. management couldn't care less about you. Fire alarms at all times of the day or night. They have cool events but fire the teams that do them constantly. This place only cares about money.
Business response:
Trinity Urban Bluff wants every part of the experience here, from fire safety systems to team consistency, to reflect real care and attention. We are sorry to hear that has not come through for you. Please connect with our team directly so we can look into what has been happening and address your concerns.
Verified Renter Fast and efficient Maintenance arrived first thing in the morning, rapidly identifying the problem and Repairs were quickly made.
Business response:
Thomas, we appreciate you sharing this. It's great to hear maintenance was able to identify the problem quickly and get it resolved the same morning. We'll be sure to pass along the recognition to the team, and thank you for taking the time to leave such a positive review.
Verified Renter Bathroom light out and broken JOE was outstanding and efficient as always. He is great Thank you
Business response:
Susan, thank you for the great feedback. We are glad to hear the repair was handled efficiently and that your experience with our team continues to be a positive one. We appreciate you taking the time to share this with us.
Verified Renter Used to be a pleased resident… no longer pleased I used to be very pleased with living here but I no longer am and will not be resigning my lease next year, after 3 years. The responsiveness of management has gone significantly downhill, as well as maintenance. I can think of four times in the past few months I’ve attempted to contact the office and no one answered the phones or responded to my messages I left. The one time someone answered they didn’t know the answer to my question, said they’d get back to m... read more
Business response:
Riley, thank you for sharing this after three years with us, and we are sorry to hear the level of communication has not kept pace with your experience. We want residents to feel heard every time they reach out, and it is clear that has not been consistent lately. Please reach out to our office directly so we can address this and follow through properly this time.
Residents are not appreciated We lived at Trinity District for three years. The location is great; easy walk to Sundance Square, Trinity Trails, and the winery. The pools are nice and clean. The apartments are a good size and a decent layout. But our overall experience was very disappointing. The office staff are apathetic and not interested in making sure their residents are appreciated. If you contact the office with any concerns, you will be given lip service and nothing will change. During our time at District, we experi... read more
Business response:
Hi there, we're glad to hear you enjoyed the location and the pools during your time with us. We're sorry to hear that this has been your experience. This does not reflect the standards we hold ourselves to. Your comfort and peace of mind are important to us. We'd really appreciate the opportunity to speak with you directly, so we can work together toward a resolution.
Verified Renter GREAT GREAT PAPER for printer at District was handled very fast!!!! THANKS for all the great service
Business response:
Thank you, Susan. We're so glad the printer paper request was handled quickly, and we appreciate you taking the time to share your experience.
Verified Renter Not impressed I’m currently writing this review at 7am on a Monday with the fire alarms going off in my apartment. And of course no fire. Everyone complains about the fire alarms going off frequently.
Frequently asked questions about Trinity Urban Apartments - Bluff & District
How is Trinity Urban Apartments - Bluff & District rated?
Trinity Urban Apartments - Bluff & District has a 3.9 star rating with 425 reviews.
When is Trinity Urban Apartments - Bluff & District open?
Trinity Urban Apartments - Bluff & District is closed now. It will open at 9:00 a.m.
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