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Tricon Residential
- Property Management
- Tustin, CA
About this business
Location details
15771 Red Hill Ave, Tustin, CA, 92780, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are the ABSOLUTE worst!!!! A NIGHTMARE, UNPROFESSIONAL, and UNTRUSTWORTHY company!!! I've been renting from them for 6 years. Their customer service will make you want to gouge your eyeballs out!!! A tortoise would finish a 5K before you can get to someone who knows what the hell is going on!!! In 6 years, they have gladly deducted my rent on the 1st of every month. I came home the other day to this lovely visual - WTF??? How can anyone take these people seriously? I'm assuming this is their version of certified mail?? ... read more
I want to recognize Brandon Martinez, Resident Experience Representative, for providing the best customer service I've experienced in all my years as a Tricon resident. Brandon was fast, respectful, responsive, and genuinely helpful throughout this process. He took my concerns seriously, keeps me informed, and made sure things kept moving. On top of that, he went out of his way to guide me through the process of applying to become a Tricon vendor through my own plumbing company, which I truly appreciated. It's rare to come a... read more
4/22/26 Update to your response: You were informed of all the issues during your inspections, yet your inspection staff never followed up or addressed any of the problems we reported. It is unreasonable for you to claim that interior paint carries a “5‑year warranty” before a tenant moves in, especially when this was never disclosed in advance. We live in the desert, with a mostly dirt and rock lot, and the interior would not require repainting due to anything we did. If I were a new tenant, I would reasonably expect fresh p... read more
This is the third rental company I've had since living at my current address. The previous two were miles ahead in quality. Tricon Residential has 100% ruined any chance that I would rent again. The biggest frustration is that, back in June 2025, my AC was nonexistent for the entire month, except for maybe 5 days. The HVAC company had to come out three different times to fix my AC, and damaged my belongings in the garage. Tricon Residential instructed me to stay in a hotel, Airbnb, or with a loved one, and that I would be re... read more
Our rental company switched from Pathlight to Tricon. This Tricon company is horrible except for a couple women my wife spoke with after some guy called saying we owe a bunch of money. Also got an eviction notice today after all this happened. Long story short, we paid but, their payment system was down, multiple days and couldn’t get in touch with anyone. They gave us all this crap and kept asking if we saw or replied to any of their letters that we never received. They were seriously about to try and evict us for their stu... read more
I have stayed at 2 different Tricon homes and I'll say that this place is the absolute worst. They buy the cheapest everything to put in the home and will charge you when they got what they paid for. They will also never give the deposit back. You will receive charges for non existent damage and then will not respond to any disputes of charges or quite anything if I'm being frank. The repair teams are AWFUL. You can't schedule a time just a 4 hour time window that they give you a time the day of. And guess what, if you're no... read more
Keith Wilson my technician was both professional and knowledgeable truly enjoyed his customer service. Thank you Tricon for sending out a technician who truly cared,
Tricon took over my lease from Pathlight. It has been a bad experience. I can't reach anybody and I have been trying for two days. I requested a callback and never got one. I waited on hold for 4 hours waiting for someone to pick up it never happened. The messaging option isn't good either. I was 27 in line at 12:45, and at 1:45 I was still 27 in line. I will not renew my lease with them nor would I recommend them to anyone. If they are going to be this busy more help is needed. This ridiculous that it is this hard to reach ... read more
If I could give zero starts I would - this has been the absolutely worst company we have ever had to deal with - from issues day one with repairs that were promised - roof leaks, mold, pool unusable and HOA after HOA violations caused by their lack of care. But try withholding the rent for lack repair and they will start eviction without a care for their tenant's health or safety. Dead beat company - STAY FAR FROM THEIR PROPERTIES!!!!!!!!!
Frequently asked questions about Tricon Residential
How is Tricon Residential rated?
Tricon Residential has a 4.6 star rating with 7,037 reviews.
When is Tricon Residential open?
Tricon Residential is closed now. It will open on Monday at 9:00 a.m.
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