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Tri Cities Gas
- Propane
- Florence, AL
About this business
Choose Tri Cities Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy.
Location details
4250 Chisholm Rd, Florence, AL, 35630, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wish I could give less than 1 star, this company has the worst customer service I have ever dealt with. Do yourself a favor, use any other company you can.
Amerigas is the worst company I have ever dealt with. I finally canceled service on January 19th and I'm still waiting to have my tank picked up and a refunded of the balance in my account. Every time I call I am on hold for 1 or 2 hours and then the customer service reps never seem to be able to solve the problem and the only way they can get ahold of their supervisors is by email so it's an endless cycle of nobody solving the problem. I would never recommend this company to anyone. There are so many better propane companie... read more
This company is a joke. Anytime, I have dealt with them it has been a nightmare and I am on hold for at least an hour then get transferred to be hung up on. I had a possible gas leak and it took them 4 days to get out to me, it was during the coldest below zero days we had this winter, keep that in mind.(I also have a child in the house) Then they over charged me twice $922.62 from account and would not give me money back said they was going to keep it as a credit on my account. I am a single mother ,I need my extra $922.62.... read more
Called America’s on 3/3 &3/4 to get a delivery of propane. Was told we were on a will call. We were always on a automatic delivery. We weee told it would be here on 3/5- NEVER CAME- truck came down street and went right past house. We called again on 3/5 was told it would be delivered. I called on 3/6 and was told it would be delivered by 5pm. NEVER GOT PROPANE DELIVERED- IT WAS TO BE AN EMERGENCY DELIVERY. We feel as if we SHOULD NOT PAY FOR THE DELIVERY ( SINCE WE WERE TOKD IT WIULD BE DELIVERED). We use it for cooking, do... read more
this company should be investigated for fraudulant activites. similar to other reviews. paid for propane 3 weeks ago, everytime i call back, they lie and say it is being delivered in "the next 24 hours". based on the number of poor reviews with similar situations - this company should not be in business.
Today is March 4, 2021. Worst company to deal with. I called to get a propane delivery 2/11 originally when we were at 35%. They came on 2/26, couldn't find the tank and left. Mind you they put an orange stake in the ground as a marker near the tank. We got home that night and the tank was at 10% so we called to ask about the delivery and they said they would put the order right in, after they verified that was our heat source. They didn't come back until 3/2, and the guy still couldn't find the tank, OMG. We both called imm... read more
Worst company I’ve ever dealt with. I’ve been on a 24 hour emergency list for almost 2 weeks. I call every day and I’m told “ you’re next in line” or “ I don’t know why you were missed but someone will be there today”. Do not use this company.
Wish I could give 0 stars!!! This has got to be one of the worst companies for customer service. I should have switched years ago. I also just found out recently that I am paying on average over a $1 more per gallon for prebuy than most other propane companies that are around me. Makes me sick. Looking into switching companies as soon as possible.
Ordered refill for our 120 gallon tank online on 2/1/21 with 50% capacity left. Our timeframe was 2/2-2/15. No delivery as end of February 2021. Kept calling and checking numerous times and got the same excuse over and over that the delay was because of the the bad weather, snow/ice. The weather was not bad at least 2 weeks before the ice and snow that hit Tennessee! So the weather was not the reason. When you call the Nashville office #, you never get anyone at that office location, the call automatically goes to automation... read more
Frequently asked questions about Tri Cities Gas
How is Tri Cities Gas rated?
Tri Cities Gas has a 1.2 star rating with 560 reviews.
When is Tri Cities Gas open?
Tri Cities Gas is closed now. It will open on Monday at 8:00 a.m.
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