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Tri Cities Gas

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About this business

Choose Tri Cities Gas as your propane provider for comfort and service you can count on. Our local, knowledgeable service professionals are always there for you, providing safe, reliable energy. 

Location details

4250 Chisholm Rd, Florence, AL, 35630, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2560 reviews
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Brandon G's profile image
Brandon G 
4 years ago

Worst propane company! Let me run out of propane in the coldest weather we have had in years. My account was set up as automatic delivery and they didn’t deliver on scheduled delivery per the automatic delivery date. I called and asked where my propane delivery was and they had no explanation then snow hit the next day and shutdown. The service rep James assured me I wouldn’t run out and put me under priority delivery. Still no show and the bad thing is there was an Amerigas truck in the neighborhood the week of our schedule... read more

Tim S's profile image
Tim S 
4 years ago

Horrific company to try to work with. Couldn't get my tank filled after numerous attempts on the phone and on their web site. Hired another company. Now I can't get Amerigas to come and get their tank. I can't recall every dealing with a company as bad as this one. 

Ernie S's profile image
Ernie S 
4 years ago

Customer service is a joke! 83 year old dad with dementia ran out of propane and AmerGas wanted 300 dollars for next day delivery. 300 HUNDRED! Even though he has been a customer for many years! I take care of dad but have never dealt with propane and how long a tank last. They suck and only care about the money not their customers! 

Mickey B's profile image
Mickey B 
4 years ago

Do not recommend!! We paid $587 for propane at 8 AM on Monday and now we are at 7% the lady said they would be out on Thursday. I called and talked to 2 people and they do not care. I recommend o small business that cares. We will be switching 

JW's profile image
4 years ago

Horrible company now that it's centralized. We're on the auto-delivery plan, but have run out of gas and it turns out they haven't delivered for 4+ months. Cold showers and cold food until they get around to delivering again sometime in the next 10 days. No rush, of course, even with contacting them more than once. Thank god our heating is oil. And that last delivery in October? We had to call them then as well and badger for a delivery since we were down to 5% then. What's the point of automatically scheduled deliveries if ... read more

Lynne D's profile image
Lynne D 
4 years ago

Clifton, Tx customer for 20 years. I am a ‘keep full’ customer for approx 20 years with Amerigas. When the current storm was a week and half a way, I called for propane, as they had let me get down to 20lbs. They failed to come. I lost the small amount I had, now we still don’t have propane. We can’t cook, or heat or heat water for showers. Every day I call 3-4 times and am told.....they will deliver tomorrow. Every day, a week of tomorrows. The winter storm had headlines around the US, with the Waco (Tx) Tribune Newspaper e... read more

Austin K's profile image
Austin K 
4 years ago

This is the worst organization I have ever dealt with. 3 weeks I have been waiting on my propane refill, snd every day I call and they give me the run around. I’ve never felt so disrespected. 

Barbara C's profile image
Barbara C 
4 years ago

Do not go with this company. They are liars, cheats and thieves. 

David S's profile image
David S 
4 years ago

Service is absolutely the worst. 16+ days and still no delivery. I don’t care where you are, if Amerigas is the local provider, I would strongly suggest looking elsewhere. 

Frequently asked questions about Tri Cities Gas

How is Tri Cities Gas rated?

Tri Cities Gas has a 1.2 star rating with 560 reviews. 

When is Tri Cities Gas open?

Tri Cities Gas is open now. It will close at 5:00 p.m.  

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