Toyota of Stamford

nppridgefield 

on DealerRater

9 years ago

Great Experience w/Emanuel Paiz at Toyota of Stamford We recently had our car serviced by Toyota of Stamford and worked with Emanuel Paiz. Emanuel was a pleasure with which to work with throughout the process. He fully explained the issues, worked hard to get the job performed the same day and made us aware of alternative arrangements with which to pick up the car. The service was performed to my satisfaction and the price was very reasonable. I would be happy to work with Emanuel again! 

GMullins 

on DealerRater

9 years ago

Great service!! Ken Sherwood in service is awesome. He went out of his way to get my brakes done in time for thanksgiving which saved the day and did a great job! 

katherinehcook 

on DealerRater

9 years ago

Sales and Service Top Notch Rich Breksa of Service has been managing the service of my cars for years. I have never received any repairs or maintenance service that has been less than excellent. I always feel he has the customers' concerns and interest as his top priority. I just purchased a 2017 Toyota Camry Hybrid XLE from Ron Cruz. He really took the time to listen to what I needed from a car and what would keep me feeling safe and comfortable in a car within my price range. 

Lorenzo Sr. 

on DealerRater

9 years ago

Pleasant Experience Must commend Service Advisor Mr. Jim Coughlin for being exceptionally courteous, pleasant and considerate during my service visit. Although the service department was undergoing extensive renovating at the time I felt very comfortable due to Mr. Coughlin's friendly demeanor and professionalism. 

MKG 

on DealerRater

9 years ago

Dishonest Tires were not rotated even though I paid for the service!! I was lied to - when confronted the serv tech didn't believe me. There is no gain whatsoever for me to lie about something so minor. It is far more disappointing knowing I will need to choose an alternate shop after having dealt with toyota of stamford for so many years. I've never had this problem and it's worse knowing it came from a dealership. Please take my advice, if you still decide to take your car to them, make sure they do the work you paid for. 

yili2k1 

on DealerRater

9 years ago

Horrible customer service after the purchase The salesperson and sale manager were good with the car purchase but the service afterwards is unsatisfactory. The finance manager Anthony Capolupo tried hard to sell me the extended warranty and claimed it was fully refundable within 30 days. So I bought it on spot buy decided to cancel it the next day when I found out it was grossly overpriced. I went to the dealership and did the paper work right away. I also checked with him a week later to be sure the cancellation was filed. ... read more

OR-D 

on DealerRater

9 years ago

Great Service Department We had complex problems with our 2006 Sienna van. There was a leak into the passenger compartment that had caused mold on the carpeting. Their was a nasty odor. Also, there were problems with the rear door and a side door that would not open. The Service Manager, Jamie Bacon, helped us through every step of the way. They took time to figure out where the leak was coming from, and THEN replaced the carpeting. The van was at the dealership for more than a week to get things right. He accepted our insur... read more

Stephanie Ruiz 

on DealerRater

10 years ago

Repair shop I had my tailgate repaired here, took longer than expected but that's fine they didn't have it in the warehouse. The person who was in charge of my vehicle was David Cotaling (the manager). My negative experience was that I was promised a full gas tank and vehicle would be returned to me back to the way it was. It wasn't. Gas tank was not full, they increased my mileage, and they returned my vehicle back to me filthy. My son's blanket was in the trunk, his car seat holder was filthy with dirt and the passenger co... read more

Pattidolphin809@gmail.com 

on DealerRater

10 years ago

Best Toyota dealership probably in Connecticut. . Rich Breksa is the best service advisor. I wouldn't bring my car to anyone else as he's been with me a long time. I trust whatever he tells me is wrong with my car. I'll never leave Toyota and I will continue to work with Rich!!