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Toyota of Dallas
- Car Dealers
- Dallas, TX
About this business
Location details
2610 Forest Ln, Dallas, TX, 75234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Easy breezy I give this place 5 stars because everyone is super friendly and they knew exactly what I wanted. Like they said "you can't go wrong with Toyota!"
Business response:
Hello! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Toyota of Dallas!
Excellent The sales personnel Mike was awesome He is a pro in the Business Mike and his Boss are wonderful sales personnels that makes you feel special at their Dealership. I had a great experience with them. Thank you Mike for making my first vehicle finance come through....
Business response:
Thank you for the review! We are so glad to hear that Mike was able to help you find the right vehicle for you!
Bobby Busby was great. Finance person not so good. The whole process took too long. The salespeople were good but they kept pushing finance with them even though I did not want nor need it.
Business response:
Hello, thank you for the feedback. We are always looking to improve. We would like the chance to speak with you further about your time at our dealership. Please contact Customer Relations Manager, Sarah Mann, at 972-852-0158.
Excellent Experience I custom ordered my car and the gentleman that helped me was amazing! My vehicle came early and they worked to have it ready quickly. Great experience!!!
Business response:
Sasha, we are so glad to hear that you loved your custom order. We were happy to do it! Thanks for sharing!
Great professionalism The sales representative - Joey Ventura showed great professionalism while helping us buy a new car of our choice. Our overall purchase experience was great but for the disappointment at the final step of signing the formal purchase agreement with finance where I found there was an additional charge of $799 for default options that was not part of the original purchase deal that I had agreed to. The finance manager - Harold Hunter was able to bring that additional charge down to $500 when I expressed my... read more
Business response:
We were happy to help you during your experience at Toyota of Dallas! Thank you for sharing your feedback because we are always looking to improve. Thank you!
Sarah mann has no business in customer service! It took her 5.5 months to get a referral check out for $150 then I was accused of not having a referral. They lost 4 customers because of her nastiness on the phone and in emails. She is very immature and the entire story surrounding the referral check is every shady! I think something illegal is going on down there or they are simply not wanting to pay out on their referrals. I had to complain to corporate to get anything down then got chewed by Sarah Mann for doing so! She's ... read more
EXTREMELY LONG WAIT FOR THE PAPERWORK TO BE PROCESSED The sales person was pleasant and professional. THE NEGOTIATION PROCESS WAS ABOUT AVERAGE LENGTH AND RELATIVELY PAINLESS. but...AFTER THE DEAL WAS CONCLUDED [SHAKING OF HANDS, ETC.] I WAS SAT DOWN IN A CROWDED, NOISY ROOM WITH MANY OTHER UNHAPPY CUSTOMERS WHILE WE WAITED AT LEAST 90 MINUTES FOR THE 'FINAL PAPERWORK' TO BE COMPLETED. [THIS WAS A CASH DEAL WITH NO TRADE-IN!] MY COMPLAINTS ABOUT HOW LONG THIS PART OF THE PROCESS WAS TAKING WERE ANSWERED BY; "IT IS A SATURDAY... read more
Bought two new cars Great salesman made my experience pleasant. He was friendly and hard working. made everything easy.. We bought 2 cars from him. My mom bought a new toyota avalon.
Business response:
Hello! We are glad to hear that our team was able to make your experience so great! We appreciate your business and enjoy your new vehicles!
Awesome Toyota of Dallas is the real deal! Service is amazing! The open house for new customers was very informative I recommend to all new customers
Business response:
Hello! Thanks for the review on your experience. Our team was happy to help you get all the information you were looking for! Thanks for sharing!
Frequently asked questions about Toyota of Dallas
How is Toyota of Dallas rated?
Toyota of Dallas has a 4.3 star rating with 19,768 reviews.
When is Toyota of Dallas open?
Toyota of Dallas is open now. It will close at 8:00 p.m.
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