Toyota of Cedar Park

majda p 

on BBB

a year ago

As a senior on Chemo therapy I was steered into trading my 2017 *****. I was visiting the dealership to change my mood and look at different vehicles. I was referred to *******, a new car sales. He asked me if I want to test drive this Toyota tacoma truck. I said yes. nice truck. the problem I had was that ******* and his co-worker sat me down and started the negotiations. I told them that I was on Chemo and somewhat out-of-it. they took that to the limit. I had Chemo brain and lacked discernment. It was a lease and told ***... read more

joseph T 

on BBB

a year ago

I experienced deceptive and misleading practices at Toyota of Cedar Park when purchasing my leased vehicle.I spent more than two hours waiting for financing, during which I was shown monthly payment numbers without being given a clear interest rate or breakdown. Eventually, I was told that Toyota ****************** had approved me at $575 per month, which I accepted since I had requested my payment remain under $600.I was then offered multiple warranties, which I declined. However, I was told that one plan would only add $14... read more

Princess K 

on BBB

a year ago

On 12/21/24, I purchased a 2025 Toyota Sequoia and traded in my Kia ********** The agreed trade-in allowance was $28,291.20 with a loan payoff balance of $13,770.91.Leading up to this experience, I had a very positive history with this dealership. This was not the first vehicle my family purchased from them, and prior interactions were smooth and professional. Unfortunately, how this situation was handled after the sale raised serious concerns about how the dealership supports its customers in the long term.While I was out o... read more

Corey E 

on BBB

2 years ago

I have called three separate times only to get passed around. My initial request was to have someone send me all documents pertaining to my 2024 Tundra extra purchased warranties because I want to cancel them and get a my prorated amount back. The three times Ive called someone tells me no one is in the office, but I left them a message. They will email you the documents over. Can someone please give me a call or email so I can get this handled. 

john r 

on BBB

2 years ago

My daughter went there for service and a salesman tried to convince her to buy a different vehicle but she said no. They would not give her keys to her car back and badgered her for a long time. She cried and they still didn't give her keys back. I had to call and talk with the salesman and threaten to call the police and he finally gave them back. At one point he lied and said that they didn't have the keys but when I spoke with my daughter and she disagreed I had her put the salesman back on. Then he started telling me a l... read more

Matthew K 

on BBB

2 years ago

My wife and I recently concluded a three-month search for the perfect vehicle, and we are thrilled to have found our new Toyota Tundra at Cedar Park Toyota. We had the pleasure of working with ******, who made our car-buying experience exceptional.From the moment we walked in, ****** took the time to listen to our specific needs and preferences. His extensive knowledge about the various models and features was impressive, and he never once made us feel rushed or pressured into making a decision. If he didn't know an answer, ... read more

De B 

on BBB

2 years ago

I was a happy Toyota customer until trading in vehicle for a lemon. After purchasing care plan I was referred to other dealerships that did not honor it. The car had major issues and Toyota would not atttempt to repair problem as assured when purchasing the plan. The car lives on with several issues and was not worth the purchasing price at initial purchase. They will not buy back car at full price knowing there were issues with the vehicle as reported. I was sold a lemon and Im only being offered an upside down loan after t... read more

herve P. 

on BBB

3 years ago

I wanted to buy a Corolla hybrid. But because there was not available they propose me to lease a car before i got the Corolla hybrid. Nobody tell me that they will be a extra charge because it. When i got the corolla Hybrid i have to pay ***** dollars instead of ***** dollars because I lease a car i was paying 770$ every month. i felt like its very unfair. 

Skye C 

on BBB

3 years ago

I can not tell you guys how mad I am at Toyota of Cedar Park. I went in on November 17th to look at a used car for a special kiddo. It was a 2021 Toyota Camry v6 loaded. However, there at just the right time the sales manger came over to tell us it must be fate. They just got a fax the exact same car but brand new! The cost difference wasnt bad & worth it. The big question was will it be here by Christmas?Sales men: absolutely its in *******, ** waiting to be shipped here to Toyota of Cedar Park. Ok deal! You got me, can not... read more