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Toyota of Batavia

4.6

About this business

Toyota of Batavia , A proud member of the Upstate Auto Group serving Genesee and Wyoming county. We are you local New Toyota Car and Truck dealer. Looking for Pre-Owned ? We have a large selection of Late Model Pre-Owned Toyota's as well as all other makes and models ! Please take a look at our website for current inventory! Factory trained certified service technicians and Parts Dept. 

Location details

3899 W Main Street Rd, Batavia, NY, 14020, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 8:00 p.m.
Tue09:00 a.m. to 8:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 8:00 p.m.
Fri09:00 a.m. to 5:00 p.m.
Sat09:00 a.m. to 4:00 p.m.
SunClosed
4.61,169 reviews
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MIKE's profile image
6 years ago

Apparently, they completely lost interest in me after the car was sold. I got 3 emails the first day, but before I had a chance to drive down to check it out, they didn't even have the courtesy to reply to my email when I asked which of the 3 should I see. In past similar situations, I would receive word that car was not available but "they had others similar", or "would let me know if anything similar came in." Crickets. I can't imagine what their service after the sale would be like. They are off my list, that's for sure. 

Business response:

Hi Mike, My name is Peter Mediak , I am the General Manager here at Toyota of Batavia .First I want to say that I am very sorry if our internet department did not respond to your emails and that is definitely not how we do business here. I am not quite sure of the exact situation and if the vehicle you inquired about was sold or not but we should have kept you informed of the status and offered to see if we have anything else available . Please call me directly at 585-344-4141 or email pmediak@upstateautogroup.com so I can p... read more

Cregg's profile image
6 years ago

Steve was very helpful and professional. He explained everything completely and answered any questions we had. 

Miama's profile image
7 years ago

They are great to work with and honest and fair too. Thank you Toyota of Batavia! 

Jim's profile image
7 years ago

Very responsive 

Nicole's profile image
7 years ago

Steve was very helpful . He was great about keeping in touch . The dealership was customer friendly . 

GuruZ9FXR's profile image
GuruZ9FXR 
7 years ago

was very quik in getting back to me 

Ms. Daniel's profile image
Ms. Daniel 
7 years ago

I drove from Buffalo to see and test drive the Toyota Avalon. The salesman was very nice. He did not pressure me to make a sale, and was knowledgible about the car. I would have brought the vehicle if it had been another color. I give a 4 star only for my interaction. I cant speak for overall dealership. 

Ned's profile image
7 years ago

Toyota of Batavia has a get staff. They are not pressure sales people. What is promised is backed up in word, deed and documentation. I highly recommend this dealership. 

Christina's profile image
Christina 
8 years ago

Great response 

Frequently asked questions about Toyota of Batavia

How is Toyota of Batavia rated?

Toyota of Batavia has a 4.6 star rating with 1,169 reviews. 

When is Toyota of Batavia open?

Toyota of Batavia is closed now. It will open tomorrow at 9:00 a.m. 

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