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Toycen Ford

4.8

About this business

Toycen Ford, in Chippewa Falls, WI, is the area's leading car dealership serving Eau Claire, Chippewa Falls, Bloomer, Cornell and surrounding areas since 1952. We sell new and used vehicles and offer auto repair and service. For your next new or used vehicle, visit Toycen Ford in Chippewa Falls. 

Location details

1000 Chippewa Crossing Blvd, Chippewa Falls, WI, 54729, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.81,766 reviews
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Janet Zwiefelhofer's profile image
Janet Zwiefelhofer 
recommend  Recommended
6 years ago

Really like my salesman Cale but I'm a bit partial there. Honestly whenever I come in there it feels like family and that is rare in a business these days. I have always been impressed with getting my vehicle serviced and so it was especially sweet to finally purchase a vehicle at Toycen's. You are obviously a business that cares about it's customers and it's employees. :) 

Business response:

Janet, your comments keep us motivated and working hard for all our guests! At Toycen Ford, we value our customers and we look forward to seeing you on your next visit. Take care! 

Karen Faber-Johnson's profile image
Karen Faber-Johnson 
recommend  Recommended
6 years ago

We bought a Ford Explorer a few months ago and the buying experience was seamless. We have continued to have excellent service. I work in Chippewa and they have helped me immensely by coming and picking up the Explorer for general maintenance and dropping it back off after the service was complete. Being a busy mom and working I couldn’t be more thankful ! I highly recommend Toycen! 

Business response:

Thanks for the positive feedback and recommendation! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! 

Karen Bergeson's profile image
Karen Bergeson 
recommend  Recommended
6 years ago

changed oil in about an hour and ended with nice car wash 

Lisa Reiter's profile image
Lisa Reiter 
recommend  Recommended
6 years ago

Everyone is wonderful to deal with! 

Business response:

Lisa, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels! 

Zach Franson's profile image
Zach Franson 
6 years ago

PSA: If you're looking for a trustworthy and reliable dealership to buy a dependable vehicle from, you might NOT want to consider Toycen Ford - Chippewa Falls. I bought a 2011 GMC Terrain from Toycen 9 months ago and since then I have had to take the vehicle in for maintenance 4-5 times. (I feel like it's been so often that I can't even remember how many times it's been.) To be fair, one of these times I happened to apparently drive over a random piece of steel that went through one of my tires and punctured it, so we can pr... read more

Business response:

Zach, I’m really sorry to hear that you are disappointed in the car that you purchased, especially since you into me personally as a referral from a mutual friend. You are correct, the vehicle has been in our shop since you purchased it five times. The first time was to replace a window regulator and a mode door actuator under warranty 2 months after your purchase. The second time was to replace a wiper arm under warranty. The third time was the oil change. At that time, your battery was tested and scored a “green” score, me... read more

Jennifer Ann's profile image
Jennifer Ann 
recommend  Recommended
7 years ago

Lee is very helpful and knowledgeable! Thank you for taking such good care of us! I recommend Toycen to everyone! 

Wayne Eckwright's profile image
Wayne Eckwright 
7 years ago

Business response:

Wayne, I appreciate the dialogue despite you being upset. I am sorry that you are not satisfied with the recall that was done to your vehicle and the subsequent work. Whether you feel things were done correctly or not, we were never dishonest in any way about this recalland what we did for repairs. We don’t believe the technician caused any damage during this repair and that any changes to the steering and handling of the vehicle are due to its age (a nine year old former police squad car) and unknown mileage. (The odometer ... read more

Gerald Pecha's profile image
Gerald Pecha 
recommend  Recommended
7 years ago

Nice facility, good service! Good inventory, Not as hard to get to as I thought it would be! 

Tina Marie Keeley's profile image
Tina Marie Keeley 
recommend  Recommended
7 years ago

I'm really happy with my car that we bought from Toycen Ford. They are very nice to work with. And the price was around your price range. 

Business response:

Thank you for taking the time to notice those efforts and for leaving such an awesome review! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care! 

Frequently asked questions about Toycen Ford

How is Toycen Ford rated?

Toycen Ford has a 4.8 star rating with 1,766 reviews. 

When is Toycen Ford open?

Toycen Ford is closed now. It will open tomorrow at 9:00 a.m. 

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