This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Townley Pool and Spa
- Pool & Hot Tub Service
- Little Rock, AR
About this business
Townley Pool and Spa is a Little Rock company that services Central Arkansas and has been in business over 35 years. We are faithfully committed to providing you, our customer, with a quality experience. We are a Bioguard Platinum Dealer featuring a team of highly trained water care specialists at your disposal. We can test your pool or spa water using the most advanced and reliable testing equipment available. We are a Big Green Egg Platinum Dealer and offer many online classes and "how to" videos. Townley is also a Hot Spr... read more
Location details
12911 Cantrell Rd #1, Ste 1, Little Rock, AR, 72223, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Disappointed in service....We purchased a heater for our hot tub 2 1/2 years ago for a total expense of ~$500. (It had a one year warranty.) Then we spent ~$1,100 on a new control board three months ago. After the control board was installed our hot tub breakers started tripping and the jets and heater were not working properly. Waited two weeks for someone to come out and tell us the fairly new heater was bad and a new one would be another $500. Hot Springs said installing those components at different times could cause the... read more
Business response:
Mary, thank you for expressing your feelings about your service. We did replace your heater 2.5 years ago and a control panel back in Feb of this year. That should not have any effect on the heater going out 3 months later. We keep our technicians factory trained to provide the best ownership experience possible. I am sorry that it took two weeks to complete, May/June can get very busy in the pool/spa business. I am happy that you have a working/heating hot tub and am sure you are looking forward to using it again soon!
Top notch in the pool and spa world. They talk anything "backyard" better than anyone!
Business response:
Thanks for the great review, Danny!
I've had the vanguard for about two months now. I love it. There was some delay with delivery but installation was quick and professional and the staff of Townley were very courteous and professional. I really appreciated the follow up call about a week after delivery. I bought from Townley for the service and I am very satisfied.
Business response:
Thanks for the great review, Jay! We look forward to working with you again in the future.
David and his crew run a great operation. Not only do I have my own Hot Springs Spa, but as a contractor I have placed three of them for him in clients homes. I love all his new lifestyle toys as well. The grills, Yeti Gear and the BBQ stuff. Even learned how to do the best Brisket in town from his class.
Business response:
Thanks for your continued business Chuck (and yeah, that was a GREAT night of BBQ!)
Wow! What an awesome experience we had at TOWNLEY POOL AND SPA. We had no experience with purchasing or setting up a spa, but Dana and the whole team made it fun and easy. We have had the spa for three days and have been in it several times since the temp was warm. We KNOW now that this spa is going to be highly enjoyable and help tremendously with our health and wellness. THANKS A MILLION TO ALL AT TOWNLEY.!
Awesome place, Awesome people! Love our hot tub and the service they provide with our salt water pool...and all the neat goodies they stock!!!
Business response:
Its easy when we have good customers like you guys!
Go see David he'll take great care of you.
Business response:
Thanks, Robert!
Great place to buy hot tub or pool. Been going there for many years. Wonderful customer service and very friendly staff.
Townwley pool and spa is extremely professional, knowledgable and very curtious , a wonderful experience on getting my new hot tub I would highly recommend them and thank them for all there help and service
Frequently asked questions about Townley Pool and Spa
How is Townley Pool and Spa rated?
Townley Pool and Spa has a 4.9 star rating with 695 reviews.
When is Townley Pool and Spa open?
Townley Pool and Spa is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com