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Town East-Galloway Animal Clinic
- Emergency Pet Hospital
- Mesquite, TX
About this business
Location details
2860 North Galloway Avenue, Mesquite, TX, 75150, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
RecommendedThey are caring and very patient with our “four legged kids”
RecommendedThey have good plans for your pet
RecommendedSuch a great staff and comforting. I felt at ease dropping off my pup for surgery. Definitely recommend!!!
Business response:
Hi Moni - Thank you for sharing your experience. We hope your pup is doing well!
RecommendedTHEY'RE GOOD WITH MY DOGS❤️❤️
Not professional at all, they can careless about anyone's fur babies. then you wanted to argue with a customer about not getting there on time. However mh friend was in contact with them several times giving updates, and verifying different options etc.. Yet they wanted to say well your last called at 602pm. my team clocked out at 603pm. ummm really cause they were gone before that, and they were well aware of a fur babie in route to be dropped off. such a joke
Business response:
Hi Tiffany - We are sorry to hear about your and your friend's frustrations with us and thank you for bringing this to our attention. May we have an opportunity to address your concerns? Please reach out to our Client Advocate Team at BanfieldCares@banfield.com at your convenience so we can try to do so. Thank you.
This started out as a very promising clinic, and turned into the absolute worst nightmare of our life. Yesterday 2/15/21 my best friend called me hysterical because her otherwise perfectly healthy 3 year old Rottweiler suddenly and unexpectedly passed away while she was out running errands for about an hour. I immediately told her I will call around and figure out arrangements for her and her poor baby. Being a large part of both my friends life and her fur babies, I was bey... Continue Reading
I really hope the lady spitting on windows is not how your company deals with pets. I’d be ashamed to have someone like that wear my company uniform.
I really hope the lady spitting on windows is not how your company deals with pets. I’d be ashamed to have someone like that wear my company uniform.
Business response:
Thank you for flagging this, and please know that this behavior does not align with Banfield’s values. We expect our associates to treat all people with dignity and respect. We take this very seriously and have investigated and taken appropriate action.
Seems you have a llama working for you. Who spits on car windows during a pandemic. I hope she treats animals better than she treats humans? Just remember these are the people representing your company.
Business response:
Thank you for sharing. We expect every Banfield associate to treat others with respect and dignity. Please know that we are taking this seriously, and that we have investigated and taken appropriate action.
Frequently asked questions about Town East-Galloway Animal Clinic
How is Town East-Galloway Animal Clinic rated?
Town East-Galloway Animal Clinic has a 4.3 star rating with 181 reviews.
When is Town East-Galloway Animal Clinic open?
Town East-Galloway Animal Clinic is open now. It will close at 6:00 p.m.
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