Town + Country Resources

Hands down the BEST in home resource agency in the Bay! Smart, competent, warm and genuine people at both the SF and Palo Alto offices. They are always professional, thorough and discreet with great follow up to make sure everyone is happy and all needs are being met in the homes they place. I would HIGHLY recommend using their services - whether your looking for work in a private home or have staffing needs for your home. They are unbeatable! Thanks again for everything!

I am writing this review because I really believe and stand by this company. I am a professional Nanny, a previous preschool teacher /assistant director. Prior to me finding my current position through Town and Country Resources, I always found my positions myself. I wanted to be a part of this agency about 5 years ago but, I did not meet their requirements. Two years ago, I gave it another try (I finally had enough years experience under my belt as a professional Nanny) and they welcomed me with open arms. This company is like a family in a way. I always had questions and they welcomed everyone of them...happily. They are always looking out for the employer as well as the employee's best interests. I was registered at the Palo Alto office and the San Francisco office. Both facilities worked so diligently to find me my new forever family. I have had previous experience with other agencies but, Town and Country Resources goes above and beyond. I could go on and on...but, I will leave you with this. If I was a parent, this would be the agency for me. If I could give more than 5 stars...I WOULD!!!! Thank you again Town and Country Resources!

I would highly recommend this company to anyone. I am actually a nanny, so I guess I'm writing this review from a different perspective than everyone else on here. I signed up at Town & Country back in August. When I went in, I filled out a HUGE stack of papers, and then interviewed with a woman to talk about specifics... And then, that was it! Well, for the most part. After a brief waiting period, in which Town and Country did EVERYTHING for me, I had five interviews.. I loved how the company was with me every step of the way, following up with interviews, sending me directions and confirmations and specifics on each family I interviewed with. And all of this is FREE to the nanny!! I ended up finding a great family who I have been with since September. I highly recommend Town & Country Resources to anyone seeking a nanny, or a nanny position. The only thing that nanny-hopefuls need to keep in mind is that Town & Country will only take on applicants who have in-home experience.

I have worked with T&C numerous times due to changing child care needs and without exception, I have been impressed with the professionalism, genuine concern for my situation, and amazing service provided to me. Most recently, MaryPat was just amazing!!! The assistance and appreciation for our needs was fantastic and we will use T&C again in the future if the need arises.

What an exceptional agency! When we were looking to replace our housekeeper we had heard wonderful things about T&C from our Realtor so decided to give them a call. Even the initial phone call was exceptionally pleasant. A rep wasn't available to speak with me but the person who took my call obtained a whole gamut of information from me, was warm and bubbly and very professional. Great first impression! We would have hired every single candidate they sent our way as they really did a great job at screening out the right fit for us. But alas, there was only one position. During the gap between the departure of the previous hire and the the start date of the new hire, they filled the role with a temporary house keeper who even herself was a god send! Malu did more in one day than the previous one did in one month with "zero" guidance. She just took ownership and dove right in. If we hadn't already filled the role, she'd be our first choice. Well done ladies at Town & Country. You took a great weight off my shoulders and made the hiring process seamless!

I've always had a positive experience with Town and Country! I've had the pleasure of working with them for several years now in nanny, family assistant, and temporary childcare roles. I also have a friend who uses their on-call/temporary nannies for weekend babysitting and she continues to share her great experiences with me. For candidates, they ask very detailed questions about your childcare experiences and related skills, administer a full background check, and even review your driving record. They look for top-tier experiences and superb references to support your background. A thorough check really gives them a sense of the candidate's personality and preferences for the best placement possible. I couldn't have been happier with my placements. Town and Country is always efficient, well-spoken, and detail-oriented. They have employed me in private homes for many years and I'm always impressed with their consistency, professionalism, and delightful correspondence. I have recommended their services to all of my friends and I'll continue to work with them for a pleasant and productive experience.

Absolutely amazing! They have helped our family so many times! Melissa and her group have set us up with babysitters on the same day we needed them! And they are always so very professional and our son has had a great time with each one. What would we do without them? Have no idea and don't want to find out...Any time you need help for your children, temporary or permanent, we absolutely recommend them. And we've been lucky enough to use their services for three years now.

Town and Country was very helpful in finding us a night nanny. They were able to find candidates that met our needs in a short time. The written references they kept from past clients were extremely helpful in helping us make our decision and to feel confident in the candidate we chose. They do an excellent job screening candidates and talking you through the process of hiring including what to look for and how to define your needs. In the end we LOVED our nanny and we recommend them as a resource for anyone looking for top candidates, esp. if you have a short time frame.