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Town & Country Ford

4.7

About this business

Our motto is: “Every customer is our best customer.” Town & Country Ford is a family-owned and operated dealership located in Bessemer, AL. Since opening the doors in 1999, the faculty has strived to be an example of exceptional customer service, knowledge of products, and vehicle services. We have a state-of-the-art Collision Center that can fix any make or model vehicle. Our Premier Club award winning Parts Department is ranked as one of the top in the nation. We have won Ford Motor Company’s highest awar... read more

Location details

5041 Ford Pkwy, Bessemer, AL, 35022, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.73,751 reviews
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Brad Reynolds's profile image
Brad Reynolds 
8 years ago

Our salesman Chip Nichols was very professional, knowledgeable, and extremely helpful in making a decision to purchase our new F-150. After driving 6.5 hours to get to the dealership, Chip greeted us at the door and welcomed us to the dealership by showing us around offering beverages, and introducing us to other staff members. The dealership itself is very large with a massive selection of cars, and every staff member we met greeted us with a smile, a handshake, and a very warm welcome. I also wanted to give a special menti... read more

Joy Ross Davis's profile image
Joy Ross Davis 
8 years ago

Many thanks, many thanks to Willie Henton, the Service Manager, and the towing company for the help. So far, I'm very pleased and hopeful. 

Carol Shelton's profile image
Carol Shelton 
8 years ago

Eric Washington was the very best Salesman. I can not say enough about his excellence in salesmanship and professionalism. I enjoyed the entire sales experience. He treated me like someone in his family. He chose the perfect automobile for me and he handled everything perfectly in every detail of the sales process. God bless Eric and I am very thankful for him as a salesperson and a friend. Thank you. Sincerely, Carol Shelton 

Joy Ross Davis's profile image
Joy Ross Davis 
recommend  Recommended
8 years ago

Many thanks, many thanks to Willie Henton, the Service Manager, and the towing company for the help. So far, I'm very pleased and hopeful. 

Carol Shelton's profile image
Carol Shelton 
recommend  Recommended
8 years ago

Eric Washington was the very best Salesman. I can not say enough about his excellence in salesmanship and professionalism. I enjoyed the entire sales experience. He treated me like someone in his family. He chose the perfect automobile for me and he handled everything perfectly in every detail of the sales process. God bless Eric and I am very thankful for him as a salesperson and a friend. Thank you. Sincerely, Carol Shelton 

Chris Robinson's profile image
Chris Robinson 
8 years ago

Eric Washington made buying this vehicle very easy and really enjoyed my buying experience with him.i will be back in the future 

Jasmine Cain's profile image
Jasmine Cain 
8 years ago

I was starting to lose faith in the service department after they lost several people (Get well soon, Shawn) and the newly hired staff didn't seem to have basic knowledge of the vehicles they're supposed to be communicating repair instructions. That was until I met Vanessa, the shop manager. She stepped in and handled everything personally and I never had to ask twice or call over and over to see if it was done. She looked up my records and knew how much money I spent a year in maintenance and even enrolled me in their rewar... read more

Mike Harper's profile image
Mike Harper 
8 years ago

There is only one great salesman there, Derrick Young, I have purchased over 10 ford's from him. He has always, I mean always put me in the vehicle I was looking for. 

Alex George's profile image
Alex George 
recommend  Recommended
8 years ago

Thank you Michelle Pope and Eric Washington for helping me get a car!! 

Frequently asked questions about Town & Country Ford

How is Town & Country Ford rated?

Town & Country Ford has a 4.7 star rating with 3,751 reviews. 

When is Town & Country Ford open?

Town & Country Ford is closed now. It will open at 9:00 a.m. 

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