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Town Center Pharmacy

2.6

About this business

Location details

98 Michigan Ave, Kentucky 42223, Fort Campbell, KY, 42223, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat8:00 a.m. to 4:00 p.m.
SunClosed
2.6321 reviews
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Jim Reser's profile image
Jim Reser 
recommend  Recommended
5 years ago

It’s a long wait for new prescriptions but they are free so why do people complain. 

Joe Quinters's profile image
Joe Quinters 
5 years ago

Sitting here on my Saturday, literally all day. 8 windows open, only one calling people. At least 50 people are waiting. Trash. What a way to spend my day off trying to get a prescription I’ve been on for 5 freaking years. 

Jeff Bailey's profile image
Jeff Bailey 
5 years ago

Why do you even have a phone number if you don't answer the phone? 

Lois Greider's profile image
Lois Greider 
5 years ago

On Saturday.. 12/28 my husband Kevin was there for a refill which took at least 3 hrs if not more. As if that wasn't bad enough... he was told by Dr Stewart he was lucky to even be able to come there and that it was a privilege for him to be there. The pharmacy was for active duty. My husband give 22 yrs to the military... I think he earned it. 

Stephanie De Lia's profile image
Stephanie De Lia 
5 years ago

The wait times for prescriptions is horrendous. Waiting 3 or 4 hours for medications is ridiculous! The system needs to change! 

Lorena Fischer's profile image
Lorena Fischer 
5 years ago

Too slow. The pharmacist have to verify your information Why do they have to verify our information when I am in the system and I have an ID with me . The pharmacy is wasting my precious time waiting for prescription for over an hour. I still haven’t gotten my prescription I have to go back tomorrow and sit through this again. This isn’t good customer service 

Brandi Wilson Docev's profile image
Brandi Wilson Docev 
5 years ago

Terrible wait times. Takes longer here than at your medical appointment. 

Ingrid Duty's profile image
Ingrid Duty 
5 years ago

It is 3:25 pm there are people here since before 11 am. The ticket reads”Our goal is to serve you safely and with courtesy in 60 min. Or less” definitely missing the mark. I would fill out an ICE card but there isn’t one available. The town center does not show in the ICE system either. Not sure why one has to go to window twice, definitely not efficient. 

Edward D. Surovey's profile image
Edward D. Surovey 
5 years ago

The Town Center Pharmacy at Fort Campbell, KY, is poorly staffed, and poorly ran. There is a shortage of Pharmacist, which contributes to the 2 hour plus wait time for routine medications. Refills seem to go quickly, but patients are punished with excessive wait times for new prescriptions. The absolute the worst Pharmacy that I have ever had to deal with. 

Frequently asked questions about Town Center Pharmacy

How is Town Center Pharmacy rated?

Town Center Pharmacy has a 2.6 star rating with 321 reviews. 

When is Town Center Pharmacy open?

Town Center Pharmacy is closed now. It will open at 8:00 a.m. 

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