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Tower Motor Company

4.4

About this business

Location details

505 S Broadway, Coos Bay, OR, 97420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4643 reviews
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Dale Bycholski's profile image
Dale Bycholski 
9 years ago

Great Service and staff As always, and the reason I keep coming back to have my vehicle serviced here and why I keep purchasing my vehicles here, is for the excellent service dept. and staff. 

Business response:

We're glad to hear that you enjoyed working with our staff, Dale! Thank you for choosing our dealership. We hope to continue to be of service for many years to come. 

Mark's profile image
Mark 
9 years ago

Great Service Department Excellent service from beginning to end. The service writer and the service technician were extremely knowledgeable and conducted themselves in a very professional manner. 

Business response:

We're happy to hear that our staff was able to provide you with knowledgeable expertise, Mark! Thank you for your review. We hope to continue to be of service for many years to come. 

Leah Farmer's profile image
Leah Farmer 
9 years ago

oil change and visor repair Was just going to have our scheduled oil change done but the visors we had them install the time before passenger one fell almost off and the driver side was leaking they did fix them but did not even clean off the windows or the visors after re apply them. 

Leah Farmer's profile image
Leah Farmer 
9 years ago

oil change and visor repair Was just going to have our scheduled oil change done but the visors we had them install the time before passenger one fell almost off and the driver side was leaking they did fix them but did not even clean off the windows or the visors after re apply them. 

Robynne Martino's profile image
Robynne Martino 
9 years ago

Never Again! Awful!!! I waited 5 months for the car I ordered. When it finally came it was not the color they told me and there was no keyless entry as I ordered. They put one on not from the factory and said the only difference was I would eventually have to replace the battery. Now it has died and they say I have to pay for a whole new one and they can't replace the battery. I tried to speak to the sales manager Alan McDonald about this, but all he did was say well you have a key fob. Then he told me I was disrespectful as... read more

Business response:

Robynne, we are deeply disappointed by your lackluster experience at Ray Seraphin Ford. If you would be willing to give us another chance in the future, please reach out to our General Manager directly at your earliest convenience. We would appreciate the chance to turn your experience around. 

Keith Prescott's profile image
Keith Prescott 
9 years ago

Awesome customer service! Great service! Treated with respect and much friendliness! 

Business response:

Thanks so much for your warm review of the team here at Reineke Ford! Safe travels! 

Karl A Goulding's profile image
Karl A Goulding 
9 years ago

Quality is Job One Quality is Job One. Anyone can sell a vehicle. It takes a Quality Service Department that keeps them coming back. Thanks Hayes Ford. :) 

Business response:

Thanks so much for your feedback, Karl. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to continue serving you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you. 

Elizabeth A Wilkel's profile image
Elizabeth A Wilkel 
9 years ago

Outstanding service Hayes Lincoln understands my service needs and is outstanding. 

Norman Pion's profile image
Norman Pion 
9 years ago

Great service Always punctual, and curtious. Very professional Clean,great service 

Business response:

We are glad to be a part of your pleasurable experience. It's good to hear our team is living up to the promise of providing fantastic service to our customers. 

Frequently asked questions about Tower Motor Company

How is Tower Motor Company rated?

Tower Motor Company has a 4.4 star rating with 643 reviews. 

When is Tower Motor Company open?

Tower Motor Company is closed now. It will open at 9:00 a.m. 

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