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Tower Motor Company

4.4

About this business

Location details

505 S Broadway, Coos Bay, OR, 97420, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.4623 reviews
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Kristina and Phillip Mollica's profile image
Kristina and Phillip Mollica 
3 years ago

This is the only way to buy a car!! Long distance shopping for a car ? How is this going to work? I am going to tell you!!! Our experience was easy, professional, fast and the best part personal. We live 2 hours away and I was not sure how this long distance purchasing would work. We were given all the information we needed to look for the perfect vehicle from the comfort of our home. We picked out some vehicles and then were sent videos of personal tours to show items that we were interested in. This made the experience ver... read more

Joan M Aher's profile image
Joan M Aher 
3 years ago

Hayes Ford Best dealer in Vermont. Excellent sales and service. 

Business response:

Hello Joan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care! 

Normand Raymond's profile image
Normand Raymond 
3 years ago

Great Customer Service Took the time to understand my needs and answered all questions accurately. 

Business response:

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care! 

Steve L Jutras's profile image
Steve L Jutras 
3 years ago

Hayes Ford Service The greeter and service staff are excellent at their jobs! 

Business response:

Hi Steve, thank you for your wonderful response to the quality of service our Staff provides! We hope you continue to choose Hayes Ford for all your vehicle needs! Take care! 

Keith A. Goulding's profile image
Keith A. Goulding 
3 years ago

Extraordinary Customer Service From A Great Team Extraordinary Customer Service From A Great Team This Is Why I Drive 100 Miles To Purchase And Have My Vehicles Serviced. Thank You Team Hayes Ford Lincoln 

Pissedcusdtomer's profile image
Pissedcusdtomer 
3 years ago

xxxxty dealership ever don’t go to it They sell you junk cars that are pretty are like lemons on top of that bad customer service ever especially the owner hanging up on the the customers and also treated them like xxxx and really rude and disrespectful to work with, they have have bad work ethics as well soo who ever sees this do not I repeat do not go to this xxxxty xxx dealer ship cause it’s really horrible….. 

Business response:

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact Jessica Judd at (802) 334-6587 so we can work towards a resolution. We look forward to hearing from you. Take care! 

John & Tracy Piper's profile image
John & Tracy Piper 
3 years ago

Buy local My wife bought a 2021 Explorer from Josh this past summer and we love it. I had done business with Reineke since 1993. 2 years ago I was looking for a used truck and went elsewhere. My bad. Went back to Josh and came home with a 2019 F 150 4x4 that I was looking for 2 years ago. I have always been treated great. I will never go anywhere else again. Any problem I ever had they were right there to help. 

Cindy Nemeth's profile image
Cindy Nemeth 
4 years ago

EXPERIENCE AT HAYES FORD BUYING A NEW FORD ESCAPE! Hayes Ford is the best, was going to buy used car,ended up with a new Ford Escape thanks to Mark Hayes, you are the best will never go anywhere else again. Wonderful friendly staff would recommend Hayes to everyone. Thank you, 

Business response:

Hello, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care! 

katieandjohn15's profile image
katieandjohn15 
4 years ago

Worst car lot I've been to Absolutely awful customer service. My husband and I applied for a vehicle over the weekend. That following Monday the sales rep called me and approved us. At that point we were sending paycheck stubs and our interest rate and payment were told to us. The sales rep even told me he would bring it to the hospital, my place of work. Less than an hour later we called to check in and he had sold it to someone else!!! They then made the excuse that they would look for another but were unwilling to coopera... read more

Business response:

Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Tower Motor Company. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact our management team at (541) 267-2118 and we will do our best to make this better. We hope to hear from you soon. 

Frequently asked questions about Tower Motor Company

How is Tower Motor Company rated?

Tower Motor Company has a 4.4 star rating with 623 reviews. 

When is Tower Motor Company open?

Tower Motor Company is closed now. It will open at 9:00 a.m. 

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