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Tower Motor Company
- Auto Repair
- Coos Bay, OR
About this business
We are proud to be your local Ford Lincoln dealer and meet your service, new car sales and used car sales needs!
Location details
505 S Broadway, Coos Bay, OR, 97420, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Worst car lot I've been to Absolutely awful customer service. My husband and I applied for a vehicle over the weekend. That following Monday the sales rep called me and approved us. At that point we were sending paycheck stubs and our interest rate and payment were told to us. The sales rep even told me he would bring it to the hospital, my place of work. Less than an hour later we called to check in and he had sold it to someone else!!! They then made the excuse that they would look for another but were unwilling to coopera... read more
Business response:
Hello, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Tower Motor Company. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please contact our management team at (541) 267-2118 and we will do our best to make this better. We hope to hear from you soon.
Excellent service Service done as promised, on time. Did not wait at facility, so cannot address that.
Oil change Great people always friendly. Always trust worthy. They never try to sell you service you dont need.
Bought a used vehicle. Within 48 hrs had to repair $ 500.00 repair within 48 hr. Another 1000.00 within 30 days. Called for help and was told it’s yours now so we had to pay for towing and had to wait 3 days for repair.
Business response:
Jake, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Tower Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (541) 267-2118 and we will do our best to make this better. We hope to hear from you soon.
Bought a used vehicle. Within 48 hrs had to repair $ 500.00 repair within 48 hr. Another 1000.00 within 30 days. Called for help and was told it’s yours now so we had to pay for towing and had to wait 3 days for repair.
Business response:
Jake, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at Tower Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. Please give us a call at (541) 267-2118 and we will do our best to make this better. We hope to hear from you soon.
10/10 Very kind and extremely helpful!They went beyond what they needed to do to fully satisfy my experience. Shout out the the service apartment, they should all get pizza or doughnuts. Maybe a longer lunch?
Great service and personal touch! Everyone I interact with in your service department and on the sales floor is very friendly and helpful. Your shop technicians are very professional and take good care of me. I really appreciate the personal touch you give! Thank you for making it a wonderful experience to buy my car locally. I'm still loving every minute of driving my 2011 Ford Mustang convertible.
Car repair Thanks for helping me keep up my wonderful Edge. Love my car
Great service! Everyone was very nice. I had the car cleaned and vacuumed and it looked great!
Frequently asked questions about Tower Motor Company
How is Tower Motor Company rated?
Tower Motor Company has a 4.4 star rating with 613 reviews.
When is Tower Motor Company open?
Tower Motor Company is closed now. It will open tomorrow at 9:00 a.m.
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