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Tower Bridal

1.9

About this business

Tuxedo Rentals, Semi-Formal to Formal, Prom Dresses, Prom, Professional Staff, Pageant Gowns, Pageant, Invitations, Flowergirls, Fabrics and Colors, Couture & Designer Gowns, Bridesmaids, Alterations On Site, All Styles, Accessories 

Location details

5331 SW Macadam Ave, Portland, OR, 97239, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.968 reviews
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stineicus's profile image
stineicus 
17 years ago

Tower of Terror – My experience with this business is a lot like the other people here. Almost identical to a few! I bought my wedding dress at a wonderful place downtown, but unfortunately they did not carry the bridesmaid dresses I wanted. So, my matron of honor and I went over to Tower to peruse their selection. When we got there, we picked out some dresses (with NO help mind you) and she tried them on. It felt like we were they only ones there! We chose a dress, and needed to order the other two for my bridesmaids. When ... read more

constrgal's profile image
constrgal 
17 years ago

PLEASE PLEASE LISTEN TO THESE REVIEWS – This bridal shop has no business being in business. They are so awful, especially the owner who treats people like garbage. She makes rude comments to her customers and makes comments behind their backs. The rest of the girls working there seem too timid to help anyone for fear they'll get yelled at by the owner. There is a certain well known website that patrols "bad" companies and tracks their complaints (Citysearch won't let me mention it here) check it out! Do yourself a favor and ... read more

weddingtime's profile image
weddingtime 
18 years ago

Crapville – So I have been shopping like crazy for a wedding gown. I have been to every shop in Portland and San Francisco practically and Tower is one of two places that I would never go back to. The girl that was supposed to be helping me was very young and nervous. I looked to her to ask a question at one pointed and decided against it since she was busy spacing off and chewing on her hands. Once it was time to try on some gowns all she did was unzip them, take them off their hangers and pile them up in my small dressing ... read more

rlbb's profile image
18 years ago

Excellent selection, great prices, friendly service – I had a great experience buying my wedding gown and bridesmaid dresses at Tower Bridal. They have a huge selection of beautiful wedding gowns and bridesmaid dresses at great prices. I thought the sales people were very helpful and honest. My dresses came right when they said they would and needed very little alterations. Go during the week because the weekends are crazy. 

Contributor's profile image
Contributor 
18 years ago

If you go wedding-dress shopping with your mother, this will be your first stop--guaranteed. – In Short Most of the dresses here are traditional ivory and whites, with minimal beadwork or lace. Lower-priced dresses include styles from Jessica McClintock, Monique, and Casablanca. The fresh-yet-trendy designs of Alfred Angelo won't bust the bank or make bridesmaids cringe. And with more than 30 designers and 500 dresses in the store, there's a dress for every shape and budget. 

pinkangel2k1's profile image
pinkangel2k1 
18 years ago

Poor Service, Unqualified, Would not recommend to ANYONE!!! – As the bride I chose dresses from Tower Bridal (not knowing the place I bought MY dress also sold the same dress). My bridesmaids paid extra for a rush order and received their dresses only 2 1/2 weeks before the wedding (2-4 weeks after we were told they'd be in). The store manager tried to blame ME that the dresses were in so late, saying "Take it up with the bride." One bridesmaid paid extra for additional length-and the designer didn't even offer additional le... read more

n_parra's profile image
18 years ago

Worst experience EVER! – Both times I went in there the manager was rude. She did not want to help and seemed to care less if we bought from there or not. On top of the horrible customer service, we had to pay to "rush" our dresses but now it is 2 weeks before the wedding and we just got our dresses. Even though I was measured the dress is way too big and now there is no time to get it altered. What a disaster! I am making sure that everyone I know does not even waste their time going into Tower Bridal. Tower Bridal=DISASTER... read more

suny15's profile image
18 years ago

Poor excuse for a bridal shop – I went in the other day to look around at dresses. I have heard some postive but mostly negative things about this store but I figured I'd give it a chance. Holy Cow! I wasn't sure if anyone was even working that day or if I would get assistance (it was a weekday too and it was slow!). The selection of dresses is good but if you have questions or concerns, you might as well guess. When I did get assistance I found her to be disinterested and even "bothered" by my prescence, as if I was as nuis... read more

hnl121's profile image
18 years ago

Poor Customer Service – I would suggest to whoever is running that place, to focus more on your clientele and build a positive business relationship with them. Your job is to cater to one of the most important days in someone's life and the people that work there should embrace that. Service - BAD, BAD, BAD. 

Frequently asked questions about Tower Bridal

How is Tower Bridal rated?

Tower Bridal has a 1.9 star rating with 68 reviews. 

When is Tower Bridal open?

Tower Bridal is open now. It will close at 6:00 p.m.  

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