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Tower Bridal
- Bridal
- Portland, OR
About this business
Tuxedo Rentals, Semi-Formal to Formal, Prom Dresses, Prom, Professional Staff, Pageant Gowns, Pageant, Invitations, Flowergirls, Fabrics and Colors, Couture & Designer Gowns, Bridesmaids, Alterations On Site, All Styles, Accessories
Location details
5331 SW Macadam Ave, Portland, OR, 97239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AWEFUL ESTABLISHENT – We walked in without an appointment knowing that we may or may not be assisted in our bridal gown purchas. Just browsing a bit. The sales assoicitates were very very rude and passive aggressive towards us. Apparently if you don't have an appointment they trat you like a theif in their store. basically heckling you about "requiring appointments" until finally you submit and in our case just leave to get away from the craziness!! the dresses were really over priced with a very limited selection. We went t... read more
What happened to customer service??? – Tower Bridal looked like a respectable place to check out for my co-worker who was in need of a bridesmaid dress for her sisters wedding . We went in and found a wonderful dress that was just the right color. The Lady working there seemed nice. She took my friends measurements and then gave her a size chart to pick the size she would like ordered. We asked her for a recommendation which dress should be ordered as her measurements crossed different sizes. Her response "Whatever size you ... read more
HORRIBLE SERVICE!!!! Do not go here! – I ordered my wedding shoes from here and have not had one positive experience yet. The wedding is in 2 weeks and the shoes are still not here. Here's the story: I found the shoes 3 months ago and ordered them, they came in and were way too big, not a big deal- they were going to order the next 2 half sizes down so I could actually try them both on. 2 months after that (1 1/2 months before the wedding) I called to see if the shoes were in, they said that they would order them and had for... read more
heed the advice – I went there today for an alterations appointment. Sparing the details I was told that I would be charged one price and asked the sales clerk if this was in fact what I was being charged. I was treated with such a combative, patronizing, argumentative response I was blown away. I later found out this was the owner. She refused to give me her name, she lied and said the owner was not in, she called and told me to pick up my dress and they were not going to alter it. I was only asking a question about the pri... read more
It really is that bad – To preface, I had not heard good nor bad about this place prior to our visit. My friend (the bride) and I went to check out bridesmaids dresses. The first girl I talked to on the phone was very friendly. But I was surprised by the attitude I got by a second (older) lady when I called back to make an appointment. We knew right away who it was once we got to the store, and we also figured out that the rudeness wasn't a one time deal. By reading the other reviews, I'm guessing she must be the owner. She ... read more
Worst place ever – I visited this store last October to buy my bridesmaid dress. The blonde lady who sized me was very unfriendly and cold. It made it a very awkward experience. After measuring me, she asked me if I was going to "gain any more weight?" I thought that was an awfully rude question. I know that they want to make sure girls will fit in their dress, but there is a more polite way of asking, and I am not overweight either! Anyways, I told her that I was getting married soon also, so if anything I would be losing w... read more
Best Bridal Shop in Portland – After having a horrible experience at another bridal shop in town, I was recommended to go to Tower. I was in a time crunch for my destination wedding and had two weeks to get a dress so I could get it altered and on a plane. I had orderd my dress at the other shop 7 months ahead of time and they took my money and never ordered it!! I arrived at Tower bridal by myself, there were two wedding parties being waited on, and I was given just as much attention as they were. The staff was very underst... read more
Tower Bridal is Dazzling – Please don't believe the negative reviews that are posted on this site and no I am not affiliated with any bridal shop or in the business. Give this shop a try especially if you are interested in buying last years styles. Great prices and very beautiful and quality gowns for your special day. I am getting married in July and bought my dress at Tower Bridal for only $99! I was amazed by the extremely helpful service and how beautiful they made me feel. I really can't believe the other reviews becaus... read more
HORRIBLE DRESS SHOP! – Ok - I am not an employee of a dress shop nor am I affliliated with the wedding biz at all but I must say that Tower Bridal is a total nightmare store and if you decide to get your wedding dress here you are definitely taking your chances. My sister purchased her dress here and after she paid she received the worst service imaginable. So much so that all the bridesmaids got their/our dresses from Charlotte's in Beaverton. And I second the comments on the owner - she is an absolute wretch of a business ... read more
Frequently asked questions about Tower Bridal
How is Tower Bridal rated?
Tower Bridal has a 1.9 star rating with 68 reviews.
When is Tower Bridal open?
Tower Bridal is open now. It will close at 6:00 p.m.
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