This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Tower Bridal
- Bridal
- Portland, OR
About this business
Tuxedo Rentals, Semi-Formal to Formal, Prom Dresses, Prom, Professional Staff, Pageant Gowns, Pageant, Invitations, Flowergirls, Fabrics and Colors, Couture & Designer Gowns, Bridesmaids, Alterations On Site, All Styles, Accessories
Location details
5331 SW Macadam Ave, Portland, OR, 97239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE! Go somewhere else! – Such a disappointing experience. So many problems it would be hard to write them all here. The bride was treated like it was was an imposition for them to do anything for her. The owner was horribly rude and just plain mean. They called the bride and told her SHE had to call all of the bridesmaids to let them know their dresses were in and to come pick them up. Really! All of the bridesmaids filled out cards with our phone numbers and email addresses, but they said it wasn't their job to contac... read more
Horrible Experience – WORST RETAIL EXPERIENCE OF MY LIFE. We were so discusted with Tower Bridal that we had to go as far as consulting a lawyer. There were numerous problems that happened, including dealing with the witch of an owner, but the big huge thing that almost ruined our wedding happened as follows; a week & a half before my wedding day I was scheduled to pick up my newly altered, cleaned and pressed wedding dress. Not only was it not ready, but it was DIRTY!! It had pit stains, dirt smudges and TEARS under the bus... read more
Put Tower on your list of stores to try! – I'm surprised by the bad reviews. My salesperson, Cherie, was really nice without being pushy. I didn't end up buying my dress from this store, but it did have my second favorite dress. I think there's a decent selection, and maybe everyone should just ask for Cherie when they go there to get great service!
Nice experience – My daughter tried on over 30 dresses in bridal shops all over the metro area before finding her dress at Tower Bridal. We felt welcome in the store and were allowed to look through all the dresses we wanted throughout the store. My daughter tried on several before finding her dress. She was not rushed and the dress was perfect for her. They were patient as she tried on shoes and veils to compliment the dress. The woman who did the alterations was the sweetest lady and did an amazing job. The dress was perfe... read more
Worst experience, awful staff... – I went into Tower Bridal in the early afternoon while I was in town (I live two hours from Portland) with my mother; we only went there after we made a call to see if anyone could fit us into the schedule, and we were told that they could. Upon walking in to the store I was addressed by the first sales women, if you can call her that, and was asked what I was looking for in a very "snipppy" tone; when I showed the woman the photo of the dress I have been looking for, she turned up her nose ... read more
Just wanted to let everyone know we went to Tower Bridal on Sunday . We were treated so nice ..You can look at all the dresses and make choices for yourself. My daughter found her dress there.....Thank you Tower Bridal for making it a special day......
Terrible Customer Service! Stay far away! – I never right reviews. I even had to register to write this, but I was treated so horribly I thought other should know. Right when I walked in the door I was greeted with an attitude. I was five minutes late and even called to inform. I should have known to turn away then, by her tone of her voice on the phone. The lady on the phone told me not to worry and come on in. When we arrived they looked at me like I was crazy. She had the worst attitude. I stepped in the door and the thre... read more
pretty good experience overall – I just signed up to write this review because its hard to tell how many of these reviews are actually from real customers. It seems like competing bridal stores are maybe writing the terrible reviews, and that Tower's own staff are writing the perfect reviews--no real middle ground. Anyway, I had a pretty good experience at Tower Bridal. The first time I went in without an appointment, and the sales girl was actually very friendly and was able to help me. I was able to look through the select... read more
Why make an appointment??? – I actually joined just so I could write this review, since it was going to be a trek to get to pdx for dress shopping figured I would read the reviews to get an idea of what to expect at the places I made appointments. The reviews for tower were spot on. I walked in there for my appointment to a luke warm greeting - when making my appointment over the phone I had specifically requested a dress by designer/style number which they assured me they had - after much fuss and being told my number was i... read more
Frequently asked questions about Tower Bridal
How is Tower Bridal rated?
Tower Bridal has a 1.9 star rating with 68 reviews.
When is Tower Bridal open?
Tower Bridal is closed now. It will open at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com