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Tower Bridal
- Bridal
- Portland, OR
About this business
Tuxedo Rentals, Semi-Formal to Formal, Prom Dresses, Prom, Professional Staff, Pageant Gowns, Pageant, Invitations, Flowergirls, Fabrics and Colors, Couture & Designer Gowns, Bridesmaids, Alterations On Site, All Styles, Accessories
Location details
5331 SW Macadam Ave, Portland, OR, 97239, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Thank you Tower Bridal I found my dress at Tower Bridal and had excellant service. They have a huge selection of dresses and the prices are the best in town. Go check it out for yourself!
Nice selection of dresses This store has been around for quite a while and has an impressive collection of dresses in all sizes, styles and price ranges. It does not have the luxurious feel of stores such as Tres Fabu, but it also does not have the high prices as those types of stores either. The staff is helpful, although they do seem a bit hurried, more so than at other stores. The space is small and their inventory is large, so you have to push aside a few more dresses to find what you are looking for, but you can definit... read more
STAY AWAY from Tower Bridal STAY AWAY from Tower Bridal. I wish I had read these reviews before purchasing my dress, veil and getting alterations done there. Their seamstress incompetent and they are the RUDEST ladies I've ever met. They charge an additional $45 to steam the dress after I already paid twice what they quoted for alterations. And the alterations were horrible! Lynda -- is she seriously the owner??! She is unbelievable incompetent to run a business. I'm going back today to demand my alteration money back and I ... read more
Great selection of dresses! Tower Bridal has a wonderful selection of beautiful dresses and many, many of them are clearance for only $99. The only negative was that, although our salesperson was very nice, she was not at all knowledgable or helpful. Probably if we had asked for more help, we would have gotten someone with more experience.
Horrible Service Before I went in to search for Bridesmaid dresses I had read all the bad reviews and figured my experience wouldn't be bad. The store was in a convienient location and they had a large selection. The staff were not particularly helpful but I was able to see the color and styles of the dresses I wanted. When I actually ordered my bridesmaid dresses one dress was ordered in the wrong style and the sizes they "helped" my bridesmaids choose were not correct. One of my bridesmaid was SWIMMING in her dress and had... read more
DON'T SHOP AT TOWER! Awful customer service! We were not greeted on arrival, never asked if we had an appointment and we did! Never helped try anything on. We got so upset that we just left! Never have we experienced such awful service anywhere! I cant believe they are still in business after reading all the reviews and having had the same experience! Word of advice...DON'T SHOP AT TOWER!
Dont shop here I will never ever recommend this place to anyone. When I went here looking for a dress they were nothing but rude to me. I didnt have a crap load of money to spend which can become a problem when looking at dresses. Some bridal shops dont like dealing with people on a budget and this is definately one. The location is good but can be a problem getting to it if your driving.
lacking customer service Customer service is terrible. 4wk rush fee doesn't mean 4wk delivery. Means dress will be in by your wear date 10 wks out or more. Very rude employees and no communication. You have to call them to get information. But make sure you get your dress the day it comes in or they will be ruse about it. Picked it up two days after it arrived. When I asked to be reimbersed the rush fee answer "no she got the dress" It was only $25. Really you couldn't afford $25 to make a customer happy??
Rude and mess-ups galore The owner and staff are rude, ordered my dress way to small and mess up my appointments several times. I am having them take out my dress so it hopefully fits. I am scared they will mess it up too. Fingers crossed! I will never go back here again.
Frequently asked questions about Tower Bridal
How is Tower Bridal rated?
Tower Bridal has a 1.9 star rating with 68 reviews.
When is Tower Bridal open?
Tower Bridal is closed now. It will open at 9:00 a.m.
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