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Torrid

4.6

About this business

Location details

3030 Plaza Bonita Rd Ste 2076, Ste 2076, National City, CA, 91950, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.6285 reviews
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Lisa Plew Contreras's profile image
Lisa Plew Contreras 
7 years ago

I was here on Saturday and just wondering why all the other torrids clearance is buy 1 get 2 free except here yours is buy 1 get 1? Great service 

Theresa Crosby's profile image
Theresa Crosby 
7 years ago

You have your hours listed as opening at 10 A.M., drove all the way to mentor to return something I purchased online and your store was not open. Waited until 12:15 and still not open. But I did see someone behind the counter watching me as I tried to open the still locked door. I have never had a problem at this store, but after this I’m pretty upset. Now I have to return something by mail and pay for shipping. I will be contacting Torrid directly. 

Yeni Garcia's profile image
Yeni Garcia 
7 years ago

Every time I come in the ladies are so helpful and friendly . I always make the drive to this location because of the Customers Service . Keep it up ladies !! �� 

Jeannette Dees's profile image
Jeannette Dees 
7 years ago

There clothes are very expensive but I will continue to shop there 

Business response:

We are so happy to hear from you, Jeannette Dees! Thank you for letting us know you had a pleasant experience and appreciate the feedback on the prices. Have an amazing day! 

Hope Jones's profile image
Hope Jones 
7 years ago

Business response:

We are so happy to hear from you, Hope Jones! Thank you for letting us know you had a pleasant experience. Have an amazing day! 

Rachel Wells's profile image
Rachel Wells 
7 years ago

The girl working didn’t say hello. She didn’t make eye contact or ask if I needed help at all. 

Business response:

Rachel Wells, we are so sorry to hear that you left our store feeling like anything other than the valued customer that you are. We would love the opportunity to look further into this and have someone personally reach out to you. Please send us your contact information via direct message https://www.facebook.com/Torrid/ and we will be happy to continue assisting you. If this is an urgent issue please contact us by phone at 1-866-867-7431. 

Anna DeMarco Tholl's profile image
Anna DeMarco Tholl 
7 years ago

I had another great experience today at Torrid VRC! Genevieve helped me find some really great clothes that look spectacular on me! She is just the sweetest, most beautiful young lady whose customer service skills are spot-on! 

Business response:

We are so happy to hear from you, Anna DeMarco Tholl! Thank you for letting us know you had a pleasant experience with Genevieve. Have an amazing day! 

Crystal VanHunnik's profile image
Crystal VanHunnik 
7 years ago

Found the perfect dress here. The sales associates were very helpful. 

Business response:

We are so happy to hear from you, Crystal! Thank you for letting us know you had a pleasant experience with our helpful team. Have an amazing day and enjoy your dress! 

Tracy Ellis Stapleton's profile image
Tracy Ellis Stapleton 
7 years ago

Business response:

We are so happy to hear from you, Tracy! Thank you for letting us know you had a pleasant experience worthy of 5 stars. Have an amazing day! 

Frequently asked questions about Torrid

How is Torrid rated?

Torrid has a 4.6 star rating with 285 reviews. 

When is Torrid open?

Torrid is open now. It will close at 9:00 p.m.  

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