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Torrid
- Clothing Rental
- National City, CA
About this business
Location details
3030 Plaza Bonita Rd Ste 2076, Ste 2076, National City, CA, 91950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I was here on Saturday and just wondering why all the other torrids clearance is buy 1 get 2 free except here yours is buy 1 get 1? Great service
You have your hours listed as opening at 10 A.M., drove all the way to mentor to return something I purchased online and your store was not open. Waited until 12:15 and still not open. But I did see someone behind the counter watching me as I tried to open the still locked door. I have never had a problem at this store, but after this I’m pretty upset. Now I have to return something by mail and pay for shipping. I will be contacting Torrid directly.
Every time I come in the ladies are so helpful and friendly . I always make the drive to this location because of the Customers Service . Keep it up ladies !! ��
There clothes are very expensive but I will continue to shop there
Business response:
We are so happy to hear from you, Jeannette Dees! Thank you for letting us know you had a pleasant experience and appreciate the feedback on the prices. Have an amazing day!
Business response:
We are so happy to hear from you, Hope Jones! Thank you for letting us know you had a pleasant experience. Have an amazing day!
The girl working didn’t say hello. She didn’t make eye contact or ask if I needed help at all.
Business response:
Rachel Wells, we are so sorry to hear that you left our store feeling like anything other than the valued customer that you are. We would love the opportunity to look further into this and have someone personally reach out to you. Please send us your contact information via direct message https://www.facebook.com/Torrid/ and we will be happy to continue assisting you. If this is an urgent issue please contact us by phone at 1-866-867-7431.
I had another great experience today at Torrid VRC! Genevieve helped me find some really great clothes that look spectacular on me! She is just the sweetest, most beautiful young lady whose customer service skills are spot-on!
Business response:
We are so happy to hear from you, Anna DeMarco Tholl! Thank you for letting us know you had a pleasant experience with Genevieve. Have an amazing day!
Found the perfect dress here. The sales associates were very helpful.
Business response:
We are so happy to hear from you, Crystal! Thank you for letting us know you had a pleasant experience with our helpful team. Have an amazing day and enjoy your dress!
Business response:
We are so happy to hear from you, Tracy! Thank you for letting us know you had a pleasant experience worthy of 5 stars. Have an amazing day!
Frequently asked questions about Torrid
How is Torrid rated?
Torrid has a 4.6 star rating with 285 reviews.
When is Torrid open?
Torrid is open now. It will close at 9:00 p.m.
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