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Tony Walker & Co

3.8

About this business

Giancarlo's is Western New York's premier dining and event restaurant. Providing customers with delicious food and wonderful service is our speciality. 

Location details

5110 Main St, Williamsville, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8187 reviews
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la24la's profile image
18 years ago

Unpleasant experience – the shopping experience is not customer friendly- i have just never felt comfortable when I have shopped in that store- 

richlieu's profile image
richlieu 
18 years ago

WORST CUTOMER SERVICE – The problem is top down. The manager I encountered lacked common sense and was unskilled with addressing a problem, one that was of the store's policy for selling an item for which I was called in to pick up believing it was on hold, whereupon I promptly came in only to discover that it had been sold! If this is store policy, tell me ahead of time. I've never heard of such a policy by the way and if it is so, than it is very bad business practice. Anytime an associate of a store was following policy i... read more

jamesbflo's profile image
jamesbflo 
18 years ago

if only – the employees are toooooooo pushy. leave me alone and let me shop. if i'm at this store i'm obviously fashion forward enough to know what looks good on me. 

spauldinglakemom's profile image
spauldinglakemom 
18 years ago

Are you kidding me? – I read a couple reviews by icemom and someone else knocking TW&Co. I was especially impressed by the NYC shopper who didn't like the acne on the poor salesclerk. Come on, be serious. We are lucky to have a store as nice as T0ny Walker. The salespeople couldn't be more helpful and the store is beautiful. Their new juicy room which the juicy reps just loved was the highlight of their juicy party the other night. My daughter and i had a great time, and some of the best cupcakes i've ever tasted. i talked t... read more

julebee's profile image
18 years ago

Awful customer service – It is one of few stores in the Buffalo area that carries a wide selection of designer jeans, but the sales associates are very overbearing with their ?assistance?. I usually have an OK shopping experience there, but last Saturday was awful. My sales associate was rude, pushy and did not listen to one word I said about what I liked and did not like. I understand that associates are trying to be helpful by suggesting other fits and washes and I don?t mind them bringing me a few of their recommendations... read more

icemom's profile image
18 years ago

Don't care about customers – Yes they carry high-end high- quality high-priced clothing but do not genuinely care about their customers. The sales clerks are very pushy and follow you around everywhere. They do have, however, the best kept secret of offering a 10% student discount on clothing which they refuse to let people know about. I was shopping with my daughter the other day and spent $700. After I got home a friend of mine asked me if I had gotten the discount. No sales clerk or cashier ever mentioned anything about t... read more

chelsea_elizabeth's profile image
chelsea_elizabeth 
18 years ago

short and stubby – It is hard for me to find jeans that fit perfectly, but at Tony Walker, with the help is the employees, I always find a great pair of jeans. They even have someone there to hem my pants. 

crystalqueen's profile image
crystalqueen 
18 years ago

Horrible Merchandising Pushy Salespeople – Love the brands - but if the manufacturers (James, Juicy etc...) saw how this company merchandised the clothing they wouldn't allow them to carry their stuff. Oh my god - piles of Juicy on a table (tacky..) - tons of non steamed Perse & Theory . Everything was wrinkled and piled and shoved into racks - no room - no forms wearing the clothes . No atmopshere ! Instead of pushy sales people they need a stylist to clean up this dump - they need a bigger location too. I usually will drop... read more

shopgurlly88's profile image
shopgurlly88 
19 years ago

mOnKeY oN mY bAcK – I've been getting my jeans here for about 6 years before they became a popular jean store. I'm the type of person that likes to look around by myself.Idon't need someone jumping down my throat every min. to ask me if I need help.I have the crew come at me every time I go in this store.I would stop going there just for that fact, but its the only place in this area that sells the jeans I want.So I guess I got to just deal with it.Another thing,it's one thing for someone to help me pick out jeans and practi... read more

Frequently asked questions about Tony Walker & Co

How is Tony Walker & Co rated?

Tony Walker & Co has a 3.8 star rating with 187 reviews. 

When is Tony Walker & Co open?

Tony Walker & Co is closed now. It will open on Monday at 9:00 a.m. 

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