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Tony Walker & Co

3.8

About this business

Giancarlo's is Western New York's premier dining and event restaurant. Providing customers with delicious food and wonderful service is our speciality. 

Location details

5110 Main St, Williamsville, NY, 14221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8187 reviews
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Graceread's profile image
Graceread 
12 years ago

Customer service is awful. Always wait when in store or on the phone!!!!!!!!! 

cehein111's profile image
cehein111 
13 years ago

Awful Customer Service – I have shopped at Tony Walker for years. I go there for everything from coats to boots and dresses and jeans. I went in there today and was told that I could receive 20% off the two pairs of boots I was going to purchase if I came back at seven that same night. I explained that I live in Lockport and that I wouldn't have time to come back later that night. I asked the manager if there was any chance I could have the 20% off now rather than having to make the drive at night. After spending a lot of mo... read more

JenFedko's profile image
JenFedko 
14 years ago

Very Helpful – Yes, you do pay more at Tony Walker and Co. but you definitely get what you pay for. I have only ever experienced the royal treatment from the staff and am pleased with hoe helpful Mark was recently with an issue I had. I was in and purchased a top to go with my skirt for my wedding rehearsal dinner (after much searching elsewhere). Anyway, the dry cleaners LOST my entire outfit! :( I called Tony Walker and asked if they could please look up my purchase. Mark did just that, and is sending the receipt to me now... read more

Nancy1111111's profile image
Nancy1111111 
14 years ago

Have liked it for years, love it now with the expansion – I brought a friend to Tony Walker today because she's heard so much but has never been. She wanted to show me a Chan Luu bracelet that she's seen around, so we were just interested in window shopping. (at first) While we were looking at the Chan Luu accessories a lady next to us said to the salesperson, "I'm so glad I actually came in, the reviews I read online made you all seem so horrible!" We got into a big discussion that honestly, people mostly just write reviews... read more

Olivia NYC's profile image
Olivia NYC 
14 years ago

You need to get out more. – I am new to Citysearch, but I am not new to catty girls. Wow, give them a chance to get nasty, especially when no one knows it's them, and you can really get some crazy stuff going. I moved here from NYC and a friend of mine told me to check out Tony Walker. Move over Scoop, Tony Walker is the real deal. Their product mix is fantastic, and unlike Scoop, they actually have it in stock. The place is loaded. As for the service, try getting some advice on fashion anywhere else and you're getting a sal... read more

Tony Walker's profile image
Tony Walker 
14 years ago

It's a brave new world. – We try. 

mbglk350's profile image
mbglk350 
15 years ago

the sales people are so arrogant – i try jean sizes on in the store, then order them online from saks, revolve or shopbop. the sales people think that there the coolest people because they work in an, at best, second rate store. the clothes are not "the latest" as they claim, but have been available online for months before they arrive in the store. the store does not have a wide variety of clothes, and carries those ridculous velour suits people in buffalo insist on wearing. the clothes are overpriced, not even at the retai... read more

barbara Manske's profile image
barbara Manske 
15 years ago

Tony Walker is an exceptional store!!!! – I am having trouble understanding all the negativity regarding Tony Walker & Co. I live in Rochester and drove in today because of a problem I had with a pair of Uggs that I had recently purchased. (NOT A PROBLEM WITH TONY WALKER!!) Right from the very 1st phone earlier this week, I was treated with respect, understanding and a promise to return my call with a solution within 24 hrs. The manager, Marc Conaway did returned my call within a few hours to offer me a perfect solution. Mar... read more

buffaloshopper's profile image
buffaloshopper 
15 years ago

TONY WALKER APOTHECARY IS A DIRTY MESS – My first impression of the store was that it was a terrible mess, and one of the girls sitting on her computer was eating oatmeal. It was repulsive. I tried to ignore her but she rudely interrupted the young salesgirl helping me. She not only embarrassed the young girl by telling her she was wrong (it turns out she actually wasn't wrong) but she looked ridiculous yelling at other workers in front of customers for no reason. Then as she walked away she began talking another salesgirls ... read more

Frequently asked questions about Tony Walker & Co

How is Tony Walker & Co rated?

Tony Walker & Co has a 3.8 star rating with 187 reviews. 

When is Tony Walker & Co open?

Tony Walker & Co is open now. It will close at 6:00 p.m.  

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