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Tonkin Subaru
- Automotive
- The Dalles, OR
About this business
Location details
2222 W 6th St, The Dalles, OR, 97058, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
I received prompt, courteous service. Everyone at Subaru was very helpful. I highly recommend them.
Business response:
We are so happy that our Subaru World of Newton team delivered an excellent experience. Thank you, Donna!
What a fantastic dealership Dave and the finance team were professional and prompt I couldn’t be more satisfied.
Business response:
Thank you for the wonderful review! It's fantastic to hear that Dave and our finance team made your experience a positive one. We truly appreciate your business and hope to see you again at Subaru World of Newton! Chris Dexter - General Manager - (973) 250-7815
Jeff is a seasoned pro. We told him what we were looking for & he led us right to it. He knew his stuff, answered all our questions & was there during the whole process. There was never any pressure. This is the 2nd Subaru we have purchased. We couldn't be happier. Fairfield Subaru is lucky to have Jeff! Thank you Jeff!
Mike offered great customer service and gave me a great deal on a Subaru Legacy! Super friendly and helpful.
Business response:
We are thrilled to read this! Thank you for choosing Subaru World of Newton and for sharing your experience with Mike. Enjoy your Subaru Legacy! Chris Dexter - General Manager - (973) 250-7815
They were knowledgeable when I had questions and worked with me to make sure I understood.
My car went in for a recall, and I was amazed at how quick they had my car back to me. They gave me a loaner car in the meantime, and when I got my car back, it was quick, easy, and the service was excellent.
Business response:
Thank you for sharing your experience! It’s wonderful to hear everything went smoothly and promptly. We look forward to seeing you for any future needs here at Subaru World of Newton. Have a wonderful day! Ted Higgins - Service Manager - (973) 579-5000
Knows and relates their cars well. Test drive was quite helpful as I was unfamiliar with this car.
Dealership sold me a lemon, admitted it was a lemon, pretended to fix the problem for 5 months and then said the only way they would “make it right” was to “allow” me to trade the vehicle (at a huge loss from what I had paid for it 5 months prior) for another purchase. My vehicle was in their shop for a week each month with no solution. I finally lost it when they had my vehicle for over a month with no communication. “The manager is on vacation.”
The dealership was very responsive when we were buying a car. Once we made the purchase and needed assistance to resolve a discrepancy, we could not get a call back. Their website advertised a remote start. Now we are told it will cost an additional $800 for the remote start. This is false advertising and we want a manager to call us. But after numerous attempts over the last 1.5 weeks, nobody has returned our message. I highly recommend against this dealership.
Frequently asked questions about Tonkin Subaru
How is Tonkin Subaru rated?
Tonkin Subaru has a 4.6 star rating with 1,348 reviews.
When is Tonkin Subaru open?
Tonkin Subaru is closed now. It will open tomorrow at 8:30 a.m.
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