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Tom Wood Honda Service work
- Auto Repair
- Anderson, IN
About this business
At Tom Wood Honda of Anderson, our goal is to match premier auto maintenance and repair services for world-class Honda vehicles. When your Honda car, truck, van, crossover, or SUV needs routine maintenance or repair service, there's no better place to take your vehicle than to us at Tom Wood Honda of Anderson. Gain peace of mind with your routine maintenance or repair service because Tom Wood of Anderson has Certified & Factory-Trained Technicians, a state-of-the-art facility, genuine Honda service protocols, computerized eq... read more
Location details
5920 S Scatterfield Rd, Anderson, IN, 46013, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Not happy with this dealership. Had a deal going one day. Drove 3 hours one way to get it. They tried to raise the price with a "service ticket". Anyways, they sold the car to someone else while we were in the dealership. They did not honor their word. Would not recommend. Buyer beware.
Business response:
This is a concerning review to read, and I do sincerely apologize that the vehicle you were interested in was sold. It's never our intention to mislead our guests and I assure you that we will use this as a learning experience. If there is anything more you would like to share with me, or if there is anything more I can do to assist you, please don't hesitate to give me a call. Jason Sherwood - General Sales Manager - 765-203-0060
Zach showed me the car and was responsive and helpful
Business response:
We're thrilled Zach stepped in to make sure you had a great experience with Tom Wood Honda. Thanks for the five stars!
Beautiful car, great experience with the dealership. It was great working with their top salesman.
Business response:
We love hearing how much you're loving the new ride, Terry. Thanks so much for choosing Tom Wood Honda!
They responded in a timely fashion. No complaints here
Business response:
Thanks for giving the Tom Wood Honda team five bright stars! We're always here to help. Take care!
This was a great dealer but I ended up with a different truck.
Business response:
Isaiah, while we did not earn your business this time around, we are happy to hear that you enjoyed your experience working with us. We will be sure to pass on the kind feedback to the Tom Wood Honda team. Drive safely, and please feel free to reach out if there is anything we can do to assist you in the future!
The salesman was very friendly and knowledgeable. But the inventory was rather sad. This probably isn't a bad place to shop for a new car or maybe even a pre-owned certified, but I wouldn't buy a run-of-the-mill used car here. Both of the cars I was looking at had serious mechanical issues that I would not have expected for the price point and mileage. Call me old-fashioned, but you put me in a $5,000 to $8,000 car and I expect it to run. Doesn't have to be pretty. Just has to start and not die. That's all. Pretty low standa... read more
Business response:
It's hard to hear that you found our standards to be so low. The safety of our guests is our top priority, and we have done all we can to ensure our used vehicles are safe to drive. It would be helpful to hear what specifically raised your concerns so we can address these issues directly. Would you consider reaching out to me to share a bit more detail about your experience? Kindly, Jason Sherwood - General Sales Manager - 765-203-0060
Prompt with returning call
Business response:
Thank you for the five stars, Nicole! We appreciate your support and hope to work with you again at Tom Wood Honda. Safe travels!
Wouldn't send me photos of the car I requested. Just kept asking when I could come in.
Business response:
We do strive for transparent and accommodating service here, and I would be more than willing to speak with you directly about any vehicle you are interested in to see what more we can do to assist you. Please don't hesitate to give me a call. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060
Seal on moonroof in the photo looked like it had some issues. Took several days to get a answer
Business response:
I apologize for any lack of communication on our end. We strive to deliver a seamless experience for our guests, and it is never our intention to inconvenience them. I would appreciate the chance to speak with you to see that your concerns have been fully addressed. If you are interested in having that conversation, please feel free to give me a call. Thank you, Jason Sherwood - General Sales Manager - 765-203-0060
Frequently asked questions about Tom Wood Honda Service work
How is Tom Wood Honda Service work rated?
Tom Wood Honda Service work has a 4.5 star rating with 607 reviews.
When is Tom Wood Honda Service work open?
Tom Wood Honda Service work is closed now. It will open tomorrow at 7:30 a.m.
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