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Todd Henderson - State Farm Insurance Agent

1.2

About this business

Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. 

Location details

11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 5:00 p.m.
Tue8:30 a.m. to 5:00 p.m.
Wed8:30 a.m. to 5:00 p.m.
Thu8:30 a.m. to 5:00 p.m.
Fri8:30 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.21,548 reviews
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Andrew D's profile image
Andrew D 
2 years ago

Scammers. Their insured hit my vehicle from behind and they denied my claim. 

J. D.'s profile image
J. D. 
2 years ago

If they had an option for no stars I would choose that one. How they have an A+ rating with their low reviews is a mystery. They must be spending a lot of money paying BBB for that rating than spend the money on claims people who actually want to work and help. The claims department is filled with people who hate their job and it shows. They need to be better and be there for their costumers when it comes to a claim. A claim is hard enough to manage already but when there is not support from claims, Then all state farm is do... read more

Business response:

Thank you for the opportunity to reply to your correspondence dated January 5,2023. While we cannot share specific details in this public response, our Claims Department contacted the complainant on January 6, 2023, to address her concerns. We were unable to resolve this matter to the consumer's satisfaction, but will review and consider new information if presented. 

Van M.'s profile image
Van M. 
2 years ago

Trouble customer service on 800 number they quoted me one price then they bait and switch 

Patricia T's profile image
Patricia T 
2 years ago

Do not use the towing claim. My insurance was not renewed due to 3 towing claims in 2 years and the driving records of 2 other people that used to live with me, one who had a coverage claim almost 4 years ago and one with a claim, 2 and a half years ago! 

Carla L's profile image
Carla L 
2 years ago

State Farm is horrible!!!! They are there every month to take my payment quickly . But when I file a claim on my weather damage roof to be replaced they are quick to deny me. 

Orlando G's profile image
Orlando G 
2 years ago

They charge me a lot, from 40 bucks a month to over 100 for no reason. I formally requested information about the facts. 1: State Farm had not responded. 2:The Agent Amanda Christiansen, had not responded. 3: I went to check my account, and now is blocked. If they charge me without contacting me, I guess will have to see how to a court case. They used to be good, seen like they getting crappy and not responding to their customer. I demand some actions / respond from them, before I take any action(s) Agent Amanda Christiansen... read more

Margaret N's profile image
Margaret N 
2 years ago

I could not be more disappointed by my experience with State Farm. In October, one of their customers hit my car while it was parked, causing significant damage. All parties agreed he was at-fault and State Farm towed the car to a body shop for repairs. Fast forward to January and I still do not have my car due to a back-ordered part. State Farm originally agreed to cover the rental car for a month, but I've spent hours of my life calling them EVERY WEEK since the end of October to extend my rental coverage. Today, even thou... read more

Jason L.'s profile image
Jason L. 
2 years ago

I belong to State Farm in ******** with Phillip pool and all I can say is they are awesome I been with them for a minuet for the most part paid my bill on time with a couple hiccups here and there. Today I got home from work hands full of groceries and food from work. I locked my keys in my car and could t get in my apartment tired to use the app to set up a locksmith and my wallets in the car called Lucy at the Phillip Pool office and she personally called a locksmith in my neighbor hood found one the cost was 40 bucks I di... read more

Stan M's profile image
Stan M 
2 years ago

It's been 4 weeks since a State Farms customer hit my wife while driving through an intersection. State Farms has been impossible to deal with and tried to pass blame, even though the police showed the woman at fault. We have yet to receive as much as the towing charge back let alone a settlement of the accident. I have not been a fan of State Farms since the 70s. 

Frequently asked questions about Todd Henderson - State Farm Insurance Agent

How is Todd Henderson - State Farm Insurance Agent rated?

Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews. 

When is Todd Henderson - State Farm Insurance Agent open?

Todd Henderson - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m. 

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