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Todd Henderson - State Farm Insurance Agent
- Insurance
- Farragut, TN
About this business
Specialties Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
Location details
11002 Kingston Pike, Ste 103, Farragut, TN, 37934, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I assert and represent that the following acts or omissions constituted unreasonable conduct by State Farm in handling my claim: 1. Created or procured an initial estimate which did not include all the damages to the home; 2. Created or procured unreasonable estimates that were below the amounts charged in the community; 3. Delayed in payment and processing of the claim; 4. Delayed in payment of estimated amounts of the claim; 5. Failed to pay reasonable amounts incurred; 6. Failed to make timely payments on supplemental ins... read more
Business response:
Ultimately, State Farm’s conduct prompted a complaint to the Washington Office of the Insurance Commissioner (“OIC”). In turn State Farm engaged counsel to respond, leading to an increasingly acrimonious tone in the communications. A May 11, 2021 letter from counsel stated State Farm position on my allegations in his April 29, 2021 email. However, it doesn’t mention State Farm’s role in creating the confusion on the ******* estimates. Instead, the letter aggressively defends State Farm’s handling and includes an ominous warn... read more
State Farm is a Scam. DO NOT EVER CALL FOR A QUOTE OR A QUESTION. They will create a Homeowners Policy on the spot while your on the phone even though You NEVER SAID Your interested in a Policy. They created one and started sending us a Bill EVERY month now for the last 3 months and WE have sent in many reply's back to them to STOP Sending us a Bill and that we NEVER Acknowledged or accepted or SIGNED up for a POLICY with them. I have contacted State Farm Corp Several times with no RESPONSE. STAY AWAY from State Farm, DO NOT... read more
I am so shocked when I saw ppl's reviews. I have a house under water damage. The total damage added up to about 100k including replacing the boilers and whole systems. After the first 7k payment, they totally disappeared! I sent first 2 quotes, they said it's not clear enough, then I found a guy, paid him 5k to do a very detailed report, they said they need to see then their manager and his manager's manager needs to review, then NOTHING. 2 days later, this case is handled to another person who has to review from beginning? ... read more
As a body shop, State Farm is without a doubt the worst insurance company there is to deal with. People who want to insure there cars, be warned! There customer service is ridiculous, and they do not want to fix your car as it should be repaired.
I have read other reviews and I have a similar situation as Steve M. Satefarm is trying to strong-arm me into putting my daughter on my insurance who no longer lives in my house, she had 2 accidents in my car which neither one was her fault. Insurance follows the car and not the person or persons, and because they are a known and popular company they do not care to lose the business, I am putting them out there every where so that consumers will see and make them care, and they are known for making offers and not keeping the... read more
I canceled my claim because my agent was unprofessional by not returning my call after three attempts. Then I had to call Customer Service trying to file a claim. They were told I made three attempts but went to voice mail. Customer Service even tried and came back on the phone stating you right. No answer. The agent voice message went something like this we will return your call as they see as an emergency. His unprofessional manner speaking to me as a Senior Citizen over the phone when he did respond back by saying "you kn... read more
I would give them a negative stars! I was involved in an accident, to which I was not at fault. The party at fault has statefarm. Once they accepted liability, they gave me a rental. A week later they decided to total my vehicle. They gave me 5 days to find a vehicle before I turned in the rental. I found a vehicle comparable to mine, 2 hours away. I went and signed for the vehicle. However my funds were not deposited into my account. (I signed the POA that statefarm sent me, they have my title and vehicle in their possessio... read more
State Farm is a horrible insurance I had a flood in my home that went from 3 floors and State Farm has not helped at all. Their lying saying that they paid me for the damages but they haven't. Every estimate I get State Farm deny it. I've been with them for over 20 years. I will be speaking to a lawyer about this. And they don't deserve a 1 rating.
They upped my car insurance by $20 without letting me know and then their reason is The state of **** had a premium increase for all Auto Insurance policies.
Frequently asked questions about Todd Henderson - State Farm Insurance Agent
How is Todd Henderson - State Farm Insurance Agent rated?
Todd Henderson - State Farm Insurance Agent has a 1.2 star rating with 1,548 reviews.
When is Todd Henderson - State Farm Insurance Agent open?
Todd Henderson - State Farm Insurance Agent is closed now. It will open on Monday at 8:30 a.m.
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