Todd Henderson - State Farm Insurance Agent

Thomas S 

on BBB

3 years ago

Where to begin.. We purchased a house last year and got everything insured through State Farm. After a while they dropped our house coverage so we went to G****. State farm was to send out a ESCROW check so we could pay it back in but they sent it to the wrong address and it was cashed. After trying to get this rectified we were basically told not my problem. So now I'm stuck fitting the 1500$ bill alone. 

Ricardo M 

on BBB

3 years ago

Scammers, offering additional insurance as endorsements and when try to file a claim they come up with a bunch of obstacles. Stay away from this garbage. 

Susan W 

on BBB

3 years ago

My experience with State Farm has been horrible. I’ve not had an accident and work from home but each month my auto insurance has gone from $134, then next month $140, and now it’s July and it is $180. There was no disclosure about using some app to get a reduction and we should not be forced to use some product that tracts our movement. Some of us live on budgets that cannot support monthly increases and these increases are coming without notice other than the bill that says your insurance is due. State Farm commercials - t... read more

Freddy W 

on BBB

3 years ago

You b******* are complicit in the grooming of our children. Shame on you for your perversion. 20 years with State Farm - home, cars & boat. Hello Nationwide. Goodbye GROOMERS. 

Jewell M 

on BBB

3 years ago

Horrible establishment. I recently moved to Virginia and set up my coverage. My first monthly bill was low as expected. My second monthly bill was doubled. Somehow State Farm added an RV to my coverage. How could this happen as I never owned an RV in my life. I’m still waiting for the reimbursement check. The third monthly bill was still high, therefore I canceled my policy. I am not going to saleries for Jake and Chris ****. 

Kevin M 

on BBB

3 years ago

I was a customer for 40 years. I took lots of pictures of our accident but I could not convince the claims adjuster that the other person was speeding. Then they said our vehicle was previously damaged and wouldn’t pay all the damages. My agent was useless, so is claims adjuster 

Danny K 

on BBB

3 years ago

Won't approve any houses for hail damage in ********. Evidence is clear with holes and state farm would say its all mechanical meaning it happened naturally or by homeowners mistakes what a joke! Don't get snake farm 

Michelle P 

on BBB

3 years ago

My experience with State Farm...A portion of my siding blew off during a high wind storm. It has been 6-months and it is still not resolved. We were immediately told from our siding provider that our type of siding was no longer manufactured and they provided the required documentation. State Farm stated, "No, there are three providers in your area that can secure your siding." I went to all three providers. All three stated that my siding is no longer available. I reported this information and was informed that I should obt... read more

Joycelyn C 

on BBB

3 years ago

For approx 40 years I've made early payments to SF to cover vehicles. Mortgage co pays (on time) home owners. NEVER had to file a home owners claim until recently. Approximately one year ago we ( my husband and I) contacted SF because several homes in the neighborhood (across the street, next door and several others on our street) had to have roofs replaced due to damaging winds.SF sent a rep who looked at roof from the ground and said he saw no damage and that we should get another 3-5 years before it needs replacing. A cou... read more