Tim Hortons's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Tim Hortons

3.7

About this business

Located at 638 Belmont Ave West, Kitchener, ON, Tim Hortons is the perfect place to go for freshly brewed coffee. Our coffee is made with 100% Arabica beans, sourced from the world's most renowned growing regions. We also offer specialty beverages including lattes, cappuccinos, espresso, iced and frozen coffee, hot chocolate, tea and real fruit Quenchers. Grab a quick snack or delicious meal for breakfast, lunch and dinner. Enjoy our freshly cracked Canadian eggs until 4pm. Try one of our delectable baked goods; cookies, muf... read more

Location details

638 Belmont Ave W, Kitchener, ON N2M 1N6, Canada, Kitchener, ON, N2M 1N6, Canada

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 11:00 p.m.
Tue5:00 a.m. to 11:00 p.m.
Wed5:00 a.m. to 11:00 p.m.
Thu5:00 a.m. to 11:00 p.m.
Fri5:00 a.m. to 11:00 p.m.
Sat5:00 a.m. to 11:00 p.m.
Sun5:00 a.m. to 11:00 p.m.
3.7844 reviews
Select a rating
Linette Jeffy's profile image
Linette Jeffy 
on Google
4 days ago
sreekuttanmadhu Madhu's profile image
sreekuttanmadhu Madhu 
on Google
4 days ago

I had a terrible experience at this Tim Hortons on Belmont Ave. When I went through the drive-thru earlier, the staff laughed at me while I was ordering, which felt very disrespectful. Later, when we went back just to order a tea, the manager Gopika Manoj suddenly shouted at us for no reason. We didn’t even complain, we only came to buy a drink, but we were treated very rudely. Only one worker was kind, but overall it was very upsetting. 

Abhinav's profile image
Abhinav 
on Google
4 days ago

This location has the worst customer service I’ve seen. The first time, my friend was mocked at the drive-thru. Later, when we returned only to order a tea, the manager, a lady, yelled at us without any reason. We left feeling embarrassed and disrespected. Not a good experience at all. 

Abhinav Santhosh's profile image
Abhinav Santhosh 
on Google
4 days ago

Very unprofessional service. My friend was laughed at during the drive-thru, and when we came back just to order a drink, the manager a lady shouted at us out of nowhere. We didn’t go there to argue or complain, but the staff made us feel unwelcome. Terrible customer service. --- 

Wedding Photos's profile image
Wedding Photos 
on Google
4 days ago

Really bad experience at this Tim Hortons. The staff laughed at my friend’s English at the drive-thru. Later, when we went back only to buy a drink, the manager, a lady shouted at us instead of treating us with respect. One worker was nice, but the rest were rude. Would not recommend this location. 

View all google reviews

Frequently asked questions about Tim Hortons

How is Tim Hortons rated?

Tim Hortons has a 3.7 star rating with 844 reviews. 

When is Tim Hortons open?

Tim Hortons is open now. It will close at 11:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com