Thryv's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Thryv

3.8

About this business

Welcome to your new career! We are very passionate towards our commitment to helping local businesses in today's faced pace economy. Thryv makes it easy to do business with and is the platform to compete in a mobile economy. 

Location details

2200 West Airfield Drive, Dallas, TX, 75261, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 5:00 p.m.
Tue7:00 a.m. to 5:00 p.m.
Wed7:00 a.m. to 5:00 p.m.
Thu7:00 a.m. to 5:00 p.m.
Fri7:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.81,007 reviews
Select a rating
Elaine H - Christ Temple's profile image
Elaine H - Christ Temple 
4 years ago

Thryv - aka as Dex Media does nothing for your business. Our church was with them for many years. This year we decided to discontinue using Dex. We sent 2 certified letters, I contacted their online communication and received no response other than our regular sales rep contacting me to want to show me how Dex was helping us. I told him "no, I am done with Dex." His response was, "That tells me a lot about your church." Dex does not send bills by mail or email. I did not get a contract renewal for 2020 but wrote my cancellat... read more

Business response:

Hi ******, We're very sorry to know of the issues outlined in your review and certainly would like to look into this matter and help resolve. Our Client Care Team will be reaching out to you to address all concerns with hopes of resolving. Thank you, Christy 

Rachelle M's profile image
Rachelle M 
4 years ago

Awesome Company outstanding customer service and software is easy-to-use 

Business response:

Hi, ********* Thank you for taking the time to leave us this nice compliment. We are so glad that you're finding our software useful and beneficial to your company. Please just let us know if you need any assistance. -Rebecca 

Lindsey W's profile image
Lindsey W 
4 years ago

DO NOT USE THIS COMPANY! I was told by the agent that I would have several tools (which I do not) and I could cancel anytime (but then he put me on a 6 month contract). Once the agent had my money, he has been basically non-reachable. After 1 month of trying to make this work, I decided I had enough. And now they won't let me cancel!! The online support is amazing! But the sales is a scam. Do not purchase without deep investigation into what the sales agent promises you. It seems like the sales team knows very little about t... read more

Business response:

Hello ******** We are so sorry that you've had any kind of negative experience with our products and services. We have notified the Executive Care team of your issues, and a team member will reach out to you within 1-2 business days. -Rebecca 

Brian M's profile image
Brian M 
4 years ago

The representative was extremely knowledgeable and helpful. Made everything seem so easy to get going. Highly recommend them. 

Business response:

Hello, *****! We are so glad that you've established a good working partnership with your Thryv team. We hope that our services are always beneficial to you and your business, and thank you for choosing us! -Rebecca 

Brandon A's profile image
Brandon A 
4 years ago

Great service all around. Great platform too. Can't recommend them enough. 

Business response:

Good day *******! You've given us such a wonderful compliment. The best thing we can hear from a customer is that we have performed good customer service. We look forward to continuing this working partnership, and hope that our products will help your business grow. -Rebecca 

Rodney F's profile image
Rodney F 
4 years ago

They are honest upfront and ready to help whenever you need them to. The program works really well. 

Business response:

Thank you for your kind words, ******. We are really excited to keep working with you and it's good to hear that you've found the program beneficial and easy to use. Please let us know if you need any assistance. - Rebecca 

Atanas Z's profile image
Atanas Z 
4 years ago

STAY AWAY FROM THIS COMPANY. I'm running an appliance repair business. Initially contacted with sales rep Brigit. She was very nice over the phone and all that stuff. Got me onboard very quickly and also very quickly they got my card charged for 1k, of course, I should've denied it but anyhow I got myself into that. She Promised a lot of leads and become organically foundable (which means free leads). After simple calculations for the cost of advertising by the average amount of leads it became around $55 per lead - not per ... read more

Business response:

******* I am very sorry to see that you've had such a negative experience. We truly wish to assist you in any way we can. Your claim has been sent to our executive department, and a team member will reach out to you within 1-2 business days to help you resolve this matter. - Rebecca 

Joey C's profile image
Joey C 
4 years ago

I was very happy with thrive, their workers and their patience and professionalism. 

Business response:

Hello, ****. It's such a nice compliment you've given us, because our team works together in order to maintain a successful partnership with each business. We love to hear that your personal team has been such a help during this time. Just let us know if you need any assistance. - Rebecca 

Pedro C's profile image
Pedro C 
4 years ago

Helpful, easy to use service for my business. Thank you! 

Business response:

Good afternoon, ****** Thank you so much for taking the time to leave us a review. It is wonderful that you've found our services helpful and easy to use. -Rebecca 

Frequently asked questions about Thryv

How is Thryv rated?

Thryv has a 3.8 star rating with 1,007 reviews. 

When is Thryv open?

Thryv is closed now. It will open on Monday at 7:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com