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The Zoo Health Club
- Gyms
- Grants Pass, OR
About this business
Specialties The Zoo Health Club, GP is a unified effort to redefine what fitness is all about -- we know there is no perfect blueprint -- the principles you choose to govern your fitness will certainly be vastly different than others. We are here, as a hybrid fitness facility, to bridge the gap for those who seek to be fit. Our efforts are toward streamlining our facilities to accommodate any level of fitness goals, while embracing the "love all, serve all" philosophy we so deeply believe in. We strive relentlessly in our pu... read more
Location details
162 Northeast Beacon Drive #105, Suite 105, Grants Pass, OR, 97526, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Recommendedawesome staff and kept clean ;)
Absolute WORST businesspeople ever!! My man and I tried to cancel our account almost 2 months ago and kept being told we had to wait for Byron to come in the office, he was out cause of a injury or something. We were told it was $100 to cancel our account (ridiculous) but we were willing cause we just didn’t want to pay for it anymore. We kept calling for weeks and could never get a hold of Byron so my man went in there again and he wasn’t there, we live very far from town so my man just left them a blank check and told them... read more
A great selection of equipment for any goal a person wants to accomplish not to mention a friendly community of people. I really enjoy working out here. 👍
Had a terrible time cancelling our membership and have been charged 2 months since canceling. We have definitely had the run around to cancel in the first place. We have been refunded with two separate checks mailed to us because we were told that our account was deleted and Byron the owner, was not able to give us a refund on our card. But somehow that same card that was “deleted” is the card that keeps getting charged these last two months for dues after canceling. Honestly, we aren’t even sure if our account is actually c... read more
Won’t get back to me for 2 month about canceling my membership. Charged $130 I do not have and never able to cancel yet. Finally was told to come in and fill out paperwork. Owner is the only one able to complete membership cancellation and of course again not there. I wanted to cancel a year ago and they recommended to freeze the account. Bad decision as now I’m not able to cancel at all and charged a maintenance fee and 2 month of membership. Bad customer service.
Cant get ahold of the owner byron to cancel our membership tried a few times and he keeps having other people call us. Worst customer service ever!
Business response:
Hi Briana, I hope Aubrey related to you the positive conversation we had. Your accounts have been taken care of. Thank you.
Byron, I know business is tough and you are trying to sell the business!!! You have the WORST customer service ever! You need to stop being a terrible business owner! My mother has cancelled her membership with your gym over 3 months ago. Yet you have continued to take membership dues each month for the past 4 months (including this month) you told her numerous times that you are refunding the dues that you have collected in error. Apparently hell is going to freeze over before she will see a refund from you. I will be going... read more
Business response:
Hi Rhiannon,
I went here for years, really enjoyed it..I began a martial arts program and cancelled my membership over a year ago, was assured twice my account was cancelled..then all of the sudden 2/28/19 they resume charges on a card they did not have authorization to use. When I brought it to the owners attention I was told his computer was down, he wasn’t aware of my cancellation though I spoke directly with Byron TWICE to confirm cancellation over a year ago, I do not get a return phone call until I publicly asked if people had simi... read more
The staff is super friendly and helpful. The facility is clean and maintained well. They have an good selection of machines and weights available. Even the other customers are welcoming and generally friendly.
Business response:
Thank you!
Frequently asked questions about The Zoo Health Club
How is The Zoo Health Club rated?
The Zoo Health Club has a 4.5 star rating with 197 reviews.
When is The Zoo Health Club open?
The Zoo Health Club is open now. It will close tomorrow at 12:00 a.m.
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