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The WAYLAND

1.0

About this business

Location details

2730 Dave Ward Dr, Conway, AR, 72034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.031 reviews
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Erika O's profile image
Erika O 
5 years ago

Please don't live at any of the Peak Campus' properties even if it's your last resort and you have no other options! I lived at The Rockland in Lawrence, KS. YOU DO NOT want to lease with an apartment who deviates, basically do not follow what is in the lease contract. It is a contract for a reason! This is coming from a law school graduate. That is bad business! More about the apartment, the inside of your apartment may be falling apart due to the building being old and not properly taken care of at all. My apartment when I... read more

Business response:

Hi *****, We do apologize for your experience at one of our properties. I do recall speaking with you today regarding the charges on your Move Out Statement. Again, I am happy to submit another dispute so that our team can review your statement and submit additional documentation. You are welcome to contact me at customercare@peakcampus.com. Thank you, Jaleesa 

Becky M's profile image
Becky M 
5 years ago

My son rented a room at Castle Rock Apartments in San Marcos. We received a collections bill over one year after his lease was up and he moved out saying we were turned over to collections and owed a fee for carpet cleaning and to replace the carpet (both?) among other things. They also said they refunded a deposit. But we never received a refund. They often charged us for items like renters insurance (that we had separately) and it would take months to get it off the bill. Being a college town, all the apartments have a mon... read more

Business response:

Hi *****, Thank you for bringing your concerns to our attention. I am happy to discuss these issues with you and provide clarification regarding your son's account. You can contact me at customercare@peakcampus.com or at 1-866-683-5972. Thank you, Jaleesa 

Patrick M's profile image
Patrick M 
5 years ago

**** Poor management and a bad place to live. I live at bayside village in Portland Maine. I have been without internet going on a week now. Every time I go to the leasing office to ask about it I either get the same answer or they avoid me. When I confronted and asked yesterday I got a rude call back saying I crossed the line and to not do it again. O and also Roaches. I've asked to have them delt with too and not much if anything has been done about it. I work overnights and should not have to lose sleep due to having to k... read more

Business response:

Hi Mr. *****, Thank you for bringing these issues to our attention. I will reach out to our onsite team to develop a plan to have these issues rectified as soon as possible. If you have any additional questions or concerns, please reach out to Customer Care at customercare@peakcampus.com or 1-866-683-5972 

Aliah G.'s profile image
Aliah G. 
7 years ago

This is the absolute worse place to move into. The people living there are not the problem, it is the poor management. I moved in as a second year college student to "grow up" a little. Everyone was so nice and helpful the first month and then everything went downhill. I signed two leases because when I needed to move in, I was told I could only move in with a signed second lease. I moved out in the middle of my lease and knew I would have to pay until someone moves into my room. I asked for my lease three times in five mont... read more

Business response:

Hello *****, Thank you for bringing this to our attention. Could you please list the name of the property so that we can further assist you. We would also like the opportunity to further discuss this issue with you. Please contact us at customercare@peakcampus.com. Thank you 

JAMES C.'s profile image
JAMES C. 
7 years ago

TO WHOM IT MAY CONCERN, MY WIFE AND I MOVED INTO THE UPTOWN EAST APPARTMENTS ON JULY 21st 2017. OUR FIRST WARNING SHOULD HAVE BEEN ON THE DAY WE MOVED IN WHEN THE SALES ASSOCIATE INFORMED US THAT OUR NIPSCO WHICH WAS SUPPOSED TO BE INCLUDED IN THE AGREED APON PRICE WAS ONLY COVERED UP TO $30.00 PER MONTH AND ON AVERAGE RESIDENTS PAY AROUND $30.00 TO $50.00 OVER WHAT IS SUPPLIED BY THE APPARTMENT. WE BLEW THAT OFF AND CONTINUED ON ONLY TO NOTICE IMMEDIATELY THAT THE APPARTMENT WAS DIRTY. COB WEBS, BIG RED STAIN ON THE CARPET ... read more

Business response:

Hello, We are disheartened to hear that your experience at Uptown East has been less than satisfactory. We are happy to discuss your concerns further so that we can rectify these issues immediately and make your continued stay much more enjoyable. Please contact our customer care department at 1-866-683-5972 or via email at customercare@peakcampus.com. We would like to work together as a team to create a better experience for your and your spouse moving forward. Thank you 

Marc S.'s profile image
Marc S. 
7 years ago

My college-age daughter and I had a terrible experience with one of the Peak Campus properties, the Towers on Franklin in Richmond, VA. She moved into her apartment on January 10, 2018. Due to concerns for her safety, she moved out four days later. When we visited the building on December 16, 2017, I made sure to ask about the security features of the building. The leasing agent assured us that the building was a controlled access building (and the building's website lists that as one of the building's "amenities"), with a b... read more

Business response:

Hi Mr. ******, We appreciate your honest feedback and are disheartened to hear that you and your daughter did not have a pleasant experience at The Towers. I would like the opportunity to further discuss your concerns. Please give me a call at 1-86-683-5972 or email me at customercare@peakcampus.com at your earliest convenience. Thank you, JaLeesa 

Te C's profile image
Te C 
7 years ago

i honestly thought it was a great move... the price seemed right. as a single mother on a fixed income. pool was nice location was nice. but even in the most beautiful gardens, there snakes. money hungry soul sucking snakes. the office ladies. **** of liars n they really don't have the tents best interest at heart. long story short, I moved in to hazelwood with a person I thought was my friend n stole my wallet n it contained my rent money n monthly budget money. then roommate n I had a falling out . she called the cops stir... read more

Business response:

Hello, Thank you for bringing this matter to our attention. I would like the opportunity to continue speaking to you so that we can find a solution to this. Could you please reach back out to customer care at customercare@peakcampus.com or you can email me directly at jholman@peakcampus.com. I look forward to speaking with you. Thank you, ******* 

Hannah C.'s profile image
Hannah C. 
7 years ago

if I could give 0 stars would! DO NOT rent from here! I live in a student housing complex in Columbia, SC and stuff is always broken and it is very unsanitary here!! there is vomit, stains, trash, old food, etc. everywhere! 

Business response:

Hi ******, We appreciate your honest feedback and would love the opportunity to discuss your concerns with you. Please contact me at 1-866-683-5972 or customercare@peakcampus.com. I look forward to speaking with you. Thank you, JaLeesa 

Karissa M.'s profile image
Karissa M. 
7 years ago

This company has apartments that partake in ILLEGAL practices. Make sure you know your rights prior to moving in. I know that every review must be taken with a grain of salt. "Only upset people write reviews". So I am going to write a review of the good and bad time I spent there. The first two months I spent there weren't so bad. The price was cheap so I really didn't mind infestations (It was just crickets), rowdy neighbors, or their practical refusal to repair anything. After that, things became worse but bearable. During... read more

Business response:

*******, We regret to hear that your experience with us was not a more positive one. We are genuinely disheartened to hear that you have had an unpleasant experience with our team and Peak Campus as a whole. We pride ourselves in providing exceptional service to all of our current, future and previous residents and I am concerned to hear that we fell short in your eyes. If you would like to meet with me in person to discuss please email me at rcabrera@peakcampus.com to set up a time that works for you or you can contact cus... read more

Frequently asked questions about The WAYLAND

How is The WAYLAND rated?

The WAYLAND has a 1 star rating with 31 reviews. 

When is The WAYLAND open?

The WAYLAND is open now. It will close at 6:00 p.m.  

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