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The Village at Science Drive
- Apartments
- Orlando, FL
About this business
Location details
2913 Einstein Way, Orlando, FL, 32826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
RecommendedGreat place to live! Staff is always happy and helpful
RecommendedThe community is great! The people are so nice, the maintenance team is outstandingly nice and timely. The apartments are a tad small but it’s just me and my roommate and her baby and we couldn’t be more happy.
Business response:
We appreciate your compliments for our community and our team, Alexandra! We take pride in our prompt responses to maintenance requests, so thank you for sharing your positive experience.
RecommendedMy son has had an ongoing leak in his apartment since move in day. We were quite frustrated in the beginning but as homeowners ourselves we understand leaks can be difficult to trace. After much diligence to figure out exactly how the water was getting in it was finally determined to be coming from underneath the siding by the stairwell. Upoint hired a contractor to remove the siding and correct the problem. The Upoint maintenance manager (Andrew) was awesome during the several weeks this took place. Knowing I was mom and no... read more
I DO NOT RECOMMEND THIS APARTMENT COMPLEX. I was charged for a key that a male student staff member misplaced on my behalf back in July. Student staff members should do a better job in NOT losing a key. Also, MANAGEMENT should hold themselves ACCOUNTABLE for what they tell their residents and how they go about handling certain things. I was originally responsible for a charge to replace the keys that I know I turned in. But after complaining to management about how I know that wasn't correct, the solution was to refund me $3... read more
Business response:
Hi Cris, we're sorry to hear about your negative experience upon move out at U Pointe Kennesaw. We value you as a customer and welcome the opportunity to speak with you in more detail regarding your concerns. Please feel free to reach out to our Customer Service Team at 512-732-1099. Thank you. -Jessica L. [Customer Service]
RecommendedAwesome Staff! Great Amenities!
Location is sketchy. Apartments are outdated. Everything is confusing and difficult. Your mailbox does not have your apt # for example. The parking in lot has holes that never get fixed. The trash containers are often overflowing and attracting animals. They make you pay the whole month but you can only move on the 17th of the month. On a Monday. No accommodation for working professionals. They ask you to register your car with the office but you get towed anyway. No warning. Very few visitor parking. Lost the sticker? They ... read more
Business response:
Lilly, we appreciate your review. It is concerning to us that our community and processes have not met your expectations. We are always transparent about our pricing, policies, and processes and therefore are sorry to hear of your dissatisfaction. In order to better assist you with your concerns, we wish to elevate your concerns to our Cares Team. Please contact us at feedback@trinity-pm.com. Thank you for your many reviews alerting us to your concerns.
I lived here for 3 years (my sophomore, junior, and senior year of undergrad). The only reason I stayed so long is because housing all around VCU is predatory towards students and I thought it was easier to just keep renewing my lease rather than keep looking for somewhere else to live. The overall living quarters are not bad, I liked my unit and room and the amenities are decent. Although the elevator inspection has been expired for years. That's trifling. My big issue is with the management and all the people "running thin... read more
Business response:
Ayo, thanks for your review and your supporting comments regarding your unit and amenities. We know you have many housing options around VCU, and we appreciate that you chose to live at 8 1/2 Canal for the last three years. We are sorry to hear you were disappointed with your experience with our staff. We welcome the opportunity to discuss your concerns in more detail via phone. If you'd like, please contact our Management Office or Customer Service Team at 512-732-1099. Thank you. -Jessica L. [Customer Service]
RecommendedI love living here, great staff and organization!
RecommendedHi, I’ve lived here for about a month, but due to COVID and a mess up with my financial aid, I can no longer afford to live here. I’m looking for someone to take over my lease. It’s 2 bedroom 1 bathroom shared. Dorm prices have gone up, but you’d be paying the $499 that I pay now. You’ll have an awesome roommate and I’m in Chama, right on the corner next to the back door. It’s a great spot and very quiet. If you’re interested please DM or text me at (505) 235-0843. Thank you so much!!
Business response:
Hi Allana, thanks for your recommendation. If you are experiencing financial hardship or loss of income due to COVID-19, we kindly ask that you please contact our Management Office or Customer Service Department at 512-732-1099 so we can work with you on a case-by-case basis. Thank you. -Jessica L. [Customer Service]
Frequently asked questions about The Village at Science Drive
How is The Village at Science Drive rated?
The Village at Science Drive has a 3.7 star rating with 467 reviews.
When is The Village at Science Drive open?
The Village at Science Drive is closed now. It will open at 10:00 a.m.
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