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The View
- Residential Leasing
- Lincoln, NE
About this business
Location details
301 W Charleston St, Lincoln, NE, 68528, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedLove living here so far! The mantinence guys are awesome and always come in with a positive attitude. We especially enjoy Corey because he's always willing to try new sweets my roomates and I bake!
Business response:
Hi Reannah, thank you so much for your encouragement of our maintenance team members and their service. We are immensely proud of the passion and dedication they bring to each day on the job.
the maintenance guys (esp corey) rock. they respond to requests quickly and work to keep the complex up and running
Business response:
Hi Teia, thank you for your review! We are so glad that our maintenance team members have done such a great job of meeting your expectations. If you need anything else, feel free to let us know.
Do not move here, period. Please read the comments about this place before you even consider giving them any money. This place is full of nothing but scam artists. The front office will find every single tiny thing to fine you for, and provide absolutely no explanation or evidence to what the fine is for. Every outlet, plus in, wall, and door has 20 layers of paint over it and makes the place look completely trashy. The day I was supposed to move in was filled with me having to clean the apartment myself, which was supposed ... read more
Business response:
Nathan, thank you for your review. Resident satisfaction is our No. 1 priority, so we will make sure to address any ongoing concerns with our fines, communication, and upkeep so current residents will be able to enjoy the exceptional living experience they expect and deserve. If there is anything else we can assist you with, please email us at marketing.theview@pepshmgmt.com. We wish you well.
I, like many others, have had nothing but trouble when dealing with The View. Their page and advertisements are appealing and attract young college students with their affordable rent and close location to campus, however, before even moving in it was already apparent that they are completely unorganized and frankly dishonest. There were charges that didn’t make sense, charges that weren’t explained and charges that sometimes seemed fake. It takes days for them to get back to you after contacting them. I’ve never talked to a... read more
Business response:
Emily, we are sincerely disappointed to read your review, but we appreciate that you took the time to tell us how you feel. Our goal is to provide superior service at all times, so we will reevaluate our recent performance to figure out what changes, if any, need to be made to our policies and procedures. We understand that you're frustrated, but we encourage you to email us at marketing.theview@pepshmgmt.com so we can help. Thank you.
I haven't even moved in yet and I'm already having issues. To start off, they kept calling asking questions about the application and they kept messing up. Now, the roommates I was assigned to live with weren't the ones requested. I didn't even get paired to live with my sister and family friends. It's my first year as a college student and i don't feel comfortable living with strangers. I tried reaching out and they said there was nothing that could be done. But there shouldn't have been any issues in the first place. Very ... read more
Business response:
Ivette, we really appreciate your honest feedback on your customer service experience. We understand your frustration regarding the roommates you were matched with, and while we make every attempt to accommodate resident needs in this regard, unfortunately, we are not always able to fulfill requests. That said, we are committed to addressing your concerns about the rest of your interactions with our team, so please email us at marketing.theview@pepshmgmt.com. Thank you.
By far the worst apartment complex I have ever lived at. They are so poorly managed and the way they treat their residents astounds me that they are still in business. I had roommate disputes that involved the cops a couple times and the view refused to do anything about it so I asked to transfer rooms. The first person i talked to said that this was possible and it was no problem I just had to pay the transfer fee. However this is when the dysfunction that is The View started to come to light. When I called the next day to ... read more
Business response:
Tristen, thank you for your detailed feedback about our customer service. We sincerely apologize for any lapses in our communication, and we promise that we will reevaluate our performance to identify any ongoing issues and ensure they're resolved as soon as possible. Rest assured that we take your concerns seriously and want to make sure your subleaser is fully satisfied with their new home. If you have any additional information to share, please email us at lmd.theview@pepshmgmt.com. We wish you all the best.
I don't think that it is terrible, but it is not great by any means. They couldn't place myself and my current roommate with one of our other friends which is pretty crappy. The front desk people do not know the answers to any of the questions you might have so there is really no point in asking them. I think it is pretty safe for the most part. The walls are incredibly thin as I can hear literally everything that is happening outside which sucks.
The customer service is absolutely terrible the only staff members that were genuinely nice are the maintenance staff. Also just an FYI they offer incentives for leaving reviews so I would not be surprised if all of the positive notes are written to earn gifts and money.
The online site says they offer 10 month lease. When you apply for 10 months they then changed and tell you there's only 12 month leases and they keep your $30 application fee and charge you a 30 amenities fee. I spoke to Justin Ferloug who said the website does not say there are 10 month lease. which it currently still says. They refuse to reimburse the amenities fee which should not even be charged until your application is accepted. Then I'm told for $100 a month more they do 10 month leases. Justin said all of this yelli... read more
Frequently asked questions about The View
How is The View rated?
The View has a 3 star rating with 486 reviews.
When is The View open?
The View is open now. It will close at 6:00 p.m.
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