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The Trail House

4.4

About this business

The Trail House is Union County's neighborhood restaurant and pub serving quality American fare, good drinks, and live bands and entertainment. 

Location details

6751 Old Monroe Rd, Indian Trail, NC, 28079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.42,313 reviews
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Alex Anthony's profile image
Alex Anthony 
recommend  Recommended
4 years ago

Great servers, bartenders, management, and food. 

Emily Engel's profile image
Emily Engel 
recommend  Recommended
4 years ago

We love the food and warm community feel. Many tasty options for our family. Also really appreciate how they are managing safety around the pandemic and continue to provide thoughtful and enjoyable service. Thank you! 

Business response:

Thank you so much! 

Jimmy Robinson's profile image
Jimmy Robinson 
recommend  Recommended
4 years ago

Good food great atmosphere prices good 

Xad Sammut's profile image
Xad Sammut 
recommend  Recommended
4 years ago

Good food, great atmosphere and awesome staff 

Business response:

Thank you! 

Kristen Heinbaugh Devine's profile image
Kristen Heinbaugh Devine 
recommend  Recommended
4 years ago

Awesome place great atmosphere 

DaveSting Ray's profile image
DaveSting Ray 
recommend  Recommended
4 years ago

Great food and good people ! 

Rob Lambert's profile image
Rob Lambert 
4 years ago

Service was terrible. How can you be at 50% capacity with 100% staff and still be this bad. 27 minutes and we did time it , from order to receiving our food. Which my order was wrong. Terrible 

Business response:

I’m sorry to hear about your experience. This is not the typical experience that we are delivering for our customers. I have reviewed your ticket with the manager, and there are several things that factored into the issues. We were not at 100% staff tonight due to illness (non-COVID), and we had a new trainee helping in the dining room. We also had a party of 25 on the patio. Your order came in right after the large party ordered, delaying your order, and there was a miscommunication on your order regarding the type of tacos... read more

Tony Jordano's profile image
Tony Jordano 
4 years ago

The last few times at the Trail House were disappointing. Despite being sort of a regular, we sat at a high table next to the bar and waited 25 minutes before the hostess finally came back and asked if we had been ‘taken care of’. She apologized and took our drink order, just a couple of bottles of beer. Fifteen minutes later and no drinks. Finally just left. It is so disappointing that I have patronized this place throughout the pandemic and twice gave to the staffs ‘Go Fund-me’ page to help out. I wonder what’s going on th... read more

Henry Bennudriti's profile image
Henry Bennudriti 
recommend  Recommended
4 years ago

Food and service were excellent. 

Frequently asked questions about The Trail House

How is The Trail House rated?

The Trail House has a 4.4 star rating with 2,313 reviews. 

When is The Trail House open?

The Trail House is open now. It will close at 6:00 p.m.  

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