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The Tile Shop
- Tiling
- Matthews, NC
About this business
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 100 stores, we offer a wide selection of high-quality tile products. Come visit our store!
Location details
9920 Matthews Park Dr, Matthews, NC, 28105, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
There is a very rude employee there.
Buyers beware if you're heading to The Tile Shop in Matthews to buy tile. They don't tell you that the designers work on commission. Because of this, they will steer and sell you to buy the most expensive tile, and more than you actually need "just in case." David the store manager will begin a pressure campaign to push you to buy a tile selection even if you are unsure. Once you have bought the tile, they have a STRICT no returns policy, will not provide a store credit, or offer to take tile back even for a restocking fee. ... read more
We usually get our tile for our construction projects at Floor & Decor. Loved some tile at Tile Shop so we decided to get it for a basement we renovated. After the project was completed I brought the extra tile back like we always do at Floor & Decor. To my shock I was told they would not take the extra boxes back and the manager said there is nothing she can do about it. We will not use them again.
Went here this past Saturday with my wife. The store is nice but no one greeted us or approached us the entire walkthrough. We went from front to back of store twice and saw employees hanging out but said nothing. We left, end of story.
Frequently asked questions about The Tile Shop
How is The Tile Shop rated?
The Tile Shop has a 4.2 star rating with 118 reviews.
When is The Tile Shop open?
The Tile Shop is closed now. It will open tomorrow at 10:00 a.m.
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