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The Springs of Indian Creek
- Apartments
- Carrollton, TX
About this business
Location details
2057 W Hebron Pkwy, Carrollton, TX, 75010, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
German roach infestation This complex is riddled with German cockroaches, talk to residents before moving in.
Business response:
Our units are treated for pests on a regular basis and additional treatment is available upon request. In addition, your Resident Handbook tells you how to prevent roaches in your unit and prepare for treatment. Please do not hesitate to contact our office should you need additional treatment. Thank you, The Palisades in Paradise Valley (602) 490-0889
Stay away Roach issue-big time Not price worthy Poor Management
Business response:
We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. While we appreciate your feedback, we unfortunately, are not able to locate your name as a current or past resident here at Estates of Richardson. We highly encourage you to reach out to our Leasing office to report any complaints or issues. Thank you, Estates of Richardson (972) 238-1805.
Management Rocks! Everyone complaining on here must be infants and unable to be responsible adults. The place is clean and well managed. Every issue I have had has been promptly handled and with a professional attitude. It's refreshing to have such a pleasent experience with the front office staff. 5 Stars in my book. - Grizz
Business response:
Thank you for taking the time to leave us a 5-star review. We truly appreciate you. On behalf of myself and the team, we are so happy that you are enjoying your experience with us! It has been a pleasure serving you and we look forward to more great experiences at The Palisades in Paradise Valley
BOTTOMLESS PIT OF FEES AND FINES The property itself is nice, but the management sucks. They kept my lost drivers license at the front office and never contacted me EVEN THOUGH I LIVE HERE and it was left at the lease signing. It is also a bottomless pit of fees and fines. You don't even know that you owe anything and they have already charged you a late fee. Amenities that are included in rent are often closed with no explanation and for days at a time. Basically they treat you like a peasant even though the rent is not che... read more
Business response:
Dear Merilyn – Thank you for taking the time to review The Palisades. We are sorry to hear that you are not happy living here. In regard to your ID that you lost on the property, I emailed you on 10/19/22 at 10:01 am to let you know we had it in the office. Rent is due on the 1st of the month and the late fee schedule is listed on the first page of your apartment lease contract. Amenities are not included in your monthly rent. We have three pools at The Palisades. Over the course of last year, we conducted renovations on the... read more
Heinous The day I was moving went easy considering that they just came in glanced around check some stuff off their sheet didn't really give a look around the apartment to actually see what shape it was in. After moving day realize that the dishwasher wasn't working. After filing for 2 months work requests it took them three separate times to actually come out here and fix it. They wanted to also let me know that once you submit a work request that it will automatically get completed even though they haven't come and touched... read more
Business response:
We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. Our units are treated for pest before moving in, and we also provide additional treatment upon request. Please feel free to contact me by phone at 972-939-3000 or email me at TSgroup@rentanapt.com. Thank you, The Springs of Indian Creek
Don’t move here There is an insane amount of noise pollution in the mornings and throughout the day. Water shuts off randomly. Management constantly looks for ways to take your money with petty lease violations.
Business response:
I am sorry that you have had a disappointing experience at Estates of Richardson. We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. I will be happy to discuss your concerns further. Please contact me at 972-238-1805 or EORGroup@rentanapt.com. Thank you, Estates of Richardson
Horrible Experience We lived here for a year and had a really very bad experience with management. They increased rent by $300 and with no facilities. People are frustrated but they do not care.
Business response:
We make every effort to deliver the finest service. Please feel free to contact me by phone 972-491-6050, email PC@rentanapt.com, or in person. Villas of Preston Creek Management
Worst Place... DO NOT MOVE HERE Rent too high, Property is in very poor conditions, No Security, stealing cycles are very common. Very Poorly Maintained.
Business response:
We strive to provide an outstanding living experience, including our dedication to the highest level of maintenance and service to our residents. Promptly contact the leasing office if this problem recurs. Villas of Preston Creek Management
How is it a 4.8 rating? It looks great but the rent is too high and they charge for things that have not even been damaged, like little mold at the edge of the tub or the wall which is not even your fault. The maintenance request here is extremely slow. It is a beautiful area but not the best place to move into.
Business response:
We make every effort to deliver the finest service. Please feel free to contact me by phone at 972-491-6050, email at pcgroup@rentanapt.com, or in person. Villas of Preston Creek Management
Frequently asked questions about The Springs of Indian Creek
How is The Springs of Indian Creek rated?
The Springs of Indian Creek has a 3.4 star rating with 214 reviews.
When is The Springs of Indian Creek open?
The Springs of Indian Creek is open now. It will close at 6:00 p.m.
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