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The Spa & Sauna Co
- Shopping
- Incline Village, NV
About this business
We are a BioGuard and SpaGuard Platinum dealer focused on customer satisfaction. We use BioGuard's exclusive ALEX software for in-depth water analysis. Bring in a water sample for analysis using the fastest and most accurate water testing system in the industry.
Location details
9748 S. Virginia St., Ste. C-D, Incline Village, NV, 89511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 12:00 p.m. to 4:00 p.m. |
RecommendedI spoke with Zach over FaceTime while exploring the possibility of getting a new Hot Tub. He was knowledgeable, friendly, and the experience was great! I would highly recommend The Spa and Sauna Shop to any of my friends and will definitely be back if we decide to pull the trigger on a new tub!
These guys are the best! We've had nothing but great service. Special kudos to Michelle!
When we purchased our home last March the hot tub was already here. Although it's a little on the older side we had still planned on using it if it was in working order. After purchasing a new cover (the previous one was not there) and having it cleaned we thought we'd give it a go. Unfortunately something underneath went wrong and the tub completely drained. After shopping around at a few different spa stores we found The Spa and Sauna Co. and were so happy to hear that Michelle and her crew were able to not only find the c... read more
If you're looking for a new spa, and want to be educated (and not just "sold"), if you want the very best quality product, and the absolute very best service that is timely and dependable, visit your local SPA and SAUNA store. There is a lot of competition out there, but the people at SPA and SAUNA can provide you with the information you'll need to make the right decision that is within your budget. If you're a COSTCO member they will work with you and guarantee the lowest price for the best products. Sales and service is v... read more
After having my spa cleaned by Angel, he does a great job, it was noted that I could use a new filter soon. Well, that resulted in a return visit to Gardnerville from Jared and Angel within a couple days with a new filter. They were professional and very helpful as I had a couple questions that had nothing to do with the prior service and they were very eager to assist. I love my spa and greatly appreciate top customer service and the Reno Spa and Sauna Company never disappoints. I would also like to note that Danielle is ea... read more
Kevin was great in helping us understand our swim spa and making it a reality ! Love our endless pool. Also Anthony and his team, Nick, PG, Chris and Dave made the delivery and install an easy and relaxed process . Thank you to everyone at Spa and Sauna for your knowledge and support !
Ryan and the team at the Spa and Sauna Shop were fantastic to work with. He took the time to help me make an educated decision on a used spa purchase answering all of my questions on multiple visits. He recommended a reliable electrician and even came to the house to help recommend a location. The delivery and set up was faster than I could have hoped for and everyone was professional and polite. Ryan then called to make sure I understood how to get the spa ready for use and answered all my newbie questions without judgement... read more
Very enjoyable experience purchasing a Spa from Kevin at the Spa and Sauna Co in Reno. He was very knowledgeable and was able to recommend a spa that fit within our budget. The delivery staff and follow up was highly commendable.
The customer satisfaction rating for us was EXCELLENT!!!!!! They set up the spa without a problem even thought they had to go through the area that was being landscaped. After the set up, we ran into a problem that was not their fault, they troubleshot it, and we fixed it immediately... They are a great company to work with!!!
Frequently asked questions about The Spa & Sauna Co
How is The Spa & Sauna Co rated?
The Spa & Sauna Co has a 4.9 star rating with 41 reviews.
When is The Spa & Sauna Co open?
The Spa & Sauna Co is closed now. It will open at 10:00 a.m.
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