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The Reserve at Gwinnett Apartments

3.1

About this business

Surrounded by emerald green lawns and towering trees, the contemporary apartments of The Reserve at Gwinnett exemplify a signature lifestyle in Norcross, GA. The garden-style design, convenient range of apartment types and fine amenities ensure The Reserve at Gwinnett will serve as your relaxing oasis in Gwinnett County. 

Location details

1780 Graves Rd, Norcross, GA, 30093, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
SunClosed
3.1260 reviews
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lillian m.'s profile image
lillian m. 
7 years ago

New Tenant (Lil) I have lived in Ga for over 15 yrs... I have only rented from private owners. But I must say that renting an apartment for the 2 time in 12 yrs this has been the best experience. The Staff is very helpful. They go over and beyond their means to help you and to make your move comfortable anything that they can do to accommodate you they will. They treat you as if you were one of their own family members. They make you feel welcome as soon as you enter the premise... The property itself is very clean and the a... read more

Business response:

Hello, thank you for the high star rating! Reviews like this give us motivation and help us ensure we provide high-quality care. We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day! 

Ivan F.'s profile image
8 years ago

Nice Place to Live Going on three years and I love living here! It's quiet, the gates stay working, the lawn is always clean, new management is nice and always available to speak with and are willing to work with you when its time to renew. Staying here until I am ready to buy a house. 

Business response:

Thank you for taking the time to leave us feedback. We strive to provide excellent service to our customers at The Reserve at Gwinnett Apartments. 

Ashley V.'s profile image
Ashley V. 
8 years ago

Should've NEVER signed the Lease! I literally regret signing a lease for this place. It was me and my fiance's first apartment together and we were extremely excited! We chose this apartment mainly because of location. It's a decent apartment, the cabinetry, however, is horrible, the paint job is horrible, we had a really bad mold problem when we first moved in, but we sucked it up and got to scrubbing the mold away. My son has asthma and coughed for like the first month of us living in the apartment. Not only this, THERE AR... read more

Julia S.'s profile image
Julia S. 
8 years ago

Happy I have lived here for about a month. So far the maintenance people have been amazing!! They are super quick and very friendly. The front office staff has changed since I moved in but seem very friendly as well. I have had issues with my dishwasher, washing machine, and a leak in my sink but they were all fixed same day or early the next day! I live in a super spacious 1 bedroom and I like it. It's a pretty quiet neighborhood so far. There are a lot of kids that live here. I haven't used the features like the gym and ca... read more

Angel J.'s profile image
Angel J. 
9 years ago

Never answer the phone I viewed these apartments and filled out an application. I have received the run around. Never return my calls, never picked up the phone either. My lease is up and due to me waiting on then, I have to stay in a hotel until I find another place. The worst service ever 

Christianna J.'s profile image
Christianna J. 
9 years ago

Inconvenient and Unavailable First, let me start off by saying that Wesley Park was GREAT, not to be mistaken with The Reserve at Gwinnett. When you don't answer a tenant's phone calls or a tenant has to call the office if they forget their password to possibly pay rent or put in a work order, because the website portal you have set up SUCKS, that is an inconvenience. Don't get me started on security...One night I left a message for the courtesy officer along with one of my neighbors, we never got a response or call back....... read more

Nunya B.'s profile image
Nunya B. 
9 years ago

Greatly disappointed I moved in because I was excited about the WESLEY apartment guarantees and flexibility. As with the previous reviews, imagine my surprise when I found out the apartments had been bought a week or two after I moved in. They said the lease would be honored but I have had rent issues every month with them. I pay my rent in full and there's always some "discrepancy" and I get a notice on my door. They don't answer the phone so I have to go to the office. They don't have online payments like Wesley did which ... read more

Shevonda S.'s profile image
Shevonda S. 
9 years ago

Needed a place quickly... When I first came to Atlanta to tour apartments, Wesley Park ( Now The Reserve at Gwinnett) made the list. I viewed it on a Sunday and saw the grounds, looked nice. I wasn't sold, but wasn't turned off. fast forward a month and I needed to make a decision, Wesley was the only complex that could accommodate me. I figure, I could live anywhere for 1 year. While I was on vacation for 1 week and a day, the complex was sold and new management took over! LOL imagine my shock as I approach the drive way an... read more

Jim B.'s profile image
9 years ago

Run!!! Once owned by Wesley park and now owned by slum lords. The management here is stuck up and doesn't care too much about anything. People are leaving weekly and roaches are an issue buy buy benegl and spray behind stove, fridge and any cracks along base boards. It has worked for us in the past. Take a look at Wesley properties further north before deciding on this place. Only benefit is close access to 85 and 285. 

Frequently asked questions about The Reserve at Gwinnett Apartments

How is The Reserve at Gwinnett Apartments rated?

The Reserve at Gwinnett Apartments has a 3.1 star rating with 260 reviews. 

When is The Reserve at Gwinnett Apartments open?

The Reserve at Gwinnett Apartments is closed now. It will open at 10:00 a.m. 

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