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The Oaks of Vernon Hills
- Apartments
- Vernon Hills, IL
About this business
When The Oaks at Vernon Hills is your home, you'll experience the joys of resort-style luxury living both in your home and throughout the residential community as well.
Location details
103 Oak Leaf Ln, Vernon Hills, IL, 60061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
On the surface, the property seems great, especially for those commuting to the city. In reality, there are at least 2 elevators down daily, the staff is incredibly rude, the appliances are all dated so they are constantly broken, if you like cock roaches they are abundant, if you have a car you will likely have lyme deposit all over it, if you enjoy hot showers don't expect them here (we were without hot water for a month), the quality of the tenants has deteriorated as they have had to lower prices to keep the building ful... read more
This place is the absolute worst! Was lied to about the appointment amenities, laundry never works, they never put salt down for ice or shovel the snow. Forget about getting to work before noon if it snows because they don't start plowing until 2! The hallway and outdoor lights do not work and you can never get an answer from the people in the office! They have to be the rudest people I have ever met. Don't care at all and **** no problem telling you to go screws. This company should be ashamed of themselves. I will never re... read more
REPORT THE " VERY VERY BAD" SITUATION ON ***************- THE ****** APARTMENTS "HAVE RATS ON THE APARTMENT" AND THE PHOTOS POSTED ON THE ******* WEBSITES ITS NOT TRUE. LOOK MY PHOTOS When we go to sign in the LEASE CONTRACT the Agent say "I check the apartment and its all done for living trust me" well we trust and BANG! The agent don´t show me the apartment before sign in the lease. So he tricked ME. The apartment its not clean, have various problems, in the kitchen and bathroom, blinds, electric outlet does´t work, the... read more
From the start i should have just asked for my money back we were told if we hurry and sign that we would get a unit that has hard wood floors and all these other amenities so i moved out of my apartment a month early to get there and what happens the unit that me and my girl friend looked at was not even the same unit as the one that we were told we were getting. after months of arguing with front office and finally getting the regional mangers number and playing phone tag they told me they would give me a covered parking f... read more
Business response:
Resident will be contacted when the space is ready. Harbor Group Management Co., LLC has contacted the resident to advise we did not have the vehicle in question towed. We believe this matter to be resolved.
Somehow this Harbor group management company appeared on my credit report for renting a house or apartment in Maryland. I live in New York City and own a 3-unit building where I lived pretty much all my life I never lived in the state of Maryland I've been calling these people repeatedly leaving messages explaining my issue no one has respond to me. They refused to send me the lease that I supposedly signed related to this rental, this is a very easy fix but no type of communication with this company. I believe this company... read more
First moved in and hose was connected to washer tightly and incorrectly . While attempting to unscrew the hose the hose broke which cause a major flood . Took emergency maintenance two hours to finally come and turn the water off which cause neighbors house to flood as well . Apartments then contacted me and told me I had to file a insurance claim for th damages which then led to me having to come out of pocket almost 700.00 . Refused to work with me as this was a unexpected expense and threatened to evict me if the balance ... read more
May, 2017 If I could give them a negative star review I would. We currently live in a complex managed by this company located in Pikesville Maryland. A pipe burst in the upstairs neighbor's bathroom sending water flooding through our apartment. Our kitchen, front entry, second bedroom, bathroom and living room were completely flooded at 1am on a Thursday night. We called the emergency maintenance number only to have a reluctant maintenance worker say "ok I guess I'll come look, is it really that bad?" The maintenance worker ... read more
This place is horrible and it is not surprising they get an F as their score. It is also not surprising they're not accredited by BBB. We have had a horrible experience here and there is not enough room here to list everything. They give lip service and only collect rent. We would not recommend Somerset Largo (harbor group management) to anyone that wants to stay sane and enjoy a peaceful existence. They collect rent only!
The review below concerns Woodchase Creek apartments, a subsidiary of Harbor Management: My fiancé's vehicle was vandalized and burglarized multiple times due to unacceptable lighting in the parking lot and insufficient perimeter security personnel and cameras. A police report was filed and the property management advised of the incidents. My fiancé did not feel safe and requested the property management to terminate the lease under the TX property code 92.056 "LANDLORD LIABILITY AND TENANT REMEDIES" clause (b)2 "A landlor... read more
Frequently asked questions about The Oaks of Vernon Hills
How is The Oaks of Vernon Hills rated?
The Oaks of Vernon Hills has a 3.3 star rating with 155 reviews.
When is The Oaks of Vernon Hills open?
The Oaks of Vernon Hills is open now. It will close at 6:00 p.m.
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