The Neiman Marcus Group Llc

Ella P. 

on Citysearch

9 years ago

I love this store, very clean and organized. It is quite easy to find the shoes you are looking for. 

Jeanne C. 

on Citysearch

12 years ago

A great lunch spot or high tea w/ friends. I go for their salads (they're huge) and nib on their complimentary popovers (ask for seconds)! 

aindrei 

on Citysearch

12 years ago

Lied and sent open product – They managed to ruin my Christmas present to my wife. I called them and talked to Lana from Guerlain counter and inquired about a perfume. She seemed nice and helpful and she said she would send one to me ASAP. She had no idea about when it would arrive so I paid for 2 day shipping to get the perfume in time for Christmas. I specifically asked that the perfume be in an unopened box (i.e. not returned nor display box) and she lied to me and said she would make sure it is an unopened box. Of course... read more

beanpixilated 

on Citysearch

14 years ago

best neimans EVER – I am not a department store shopper. I love to support small boutiques and local designers. This Neiman Marcus is extraordinary. Particularly if you have a larger foot. I am a 10.5 & I have found Manolo's at this store for $100. Thank god for all the tiny women in sf! The selection of shoes during the sales at Neimans sf is grand if you've got big flippers! enjoy! 

drpaulah 

on Citysearch

15 years ago

I love Neiman Marcus, no matter where I am, Dallas, New York and good old San Francisco. Every piece of my career wardrobe comes from this store, they really know how to target their audience, in my book. I recommend Neiman above its nearest competition in San Francisco, Saks Fifth. Their departments are so much more orderly in arrangement, and their staff are far superior when it comes to bringing excellence into customer service. 

desireemccoy 

on Citysearch

15 years ago

I returned a shirt I bought from their website at this store today. The lady at their customer service counter was pretty cool and didn't hassle me about it, as other stores would have if this wasn't Neiman. The 4* is because the stuff from their site has been really sucky lately. 

partaaaay 

on Citysearch

15 years ago

I should have learned my lesson, but 2 years in a row now, Neiman has been "burning me" around Christmastime. By this, I mean that I constantly receive emails from them saying that there's still time to shop for a xmas present,...and they just don't send the gifts on time. I swear, if it wasn't for their goodies I can't find anywhere else, I'd totally stop shopping from them in a heartbeat. 

tanya86 

on Citysearch

15 years ago

I just received an order I placed through this store today. The bad part is that I ordered it even before Christmas and it's just now that it arrived? This was part of a Christmas present, for crying out loud! 

kdlc 

on Citysearch

15 years ago

so i totally shop online coz i'm too lazy to go to the store, and am not too enthusiastic about the stuck up help, as a matter of fact, which is one of the major reasons. but when i get jipped with a bunch of completely ugly stuff, i have to return them, right? well, if i send it through the mail, i'll get charged shipping, so i have to return at the store. what i always encounter is RUDE help, who act as if i just did something wrong to one of them or something. same thing, san francisco or palo alto stores. considering i l... read more