The Landing at Double Creek Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

The Landing at Double Creek Apartments

3.9

About this business

Experience luxury living at The Landing at Double Creek Apartments in Austin, TX! Where urban-living meets beautiful, tranquil settings, you will feel right at home! 

Location details

11301 Farrah Ln, Austin, TX, 78748, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.9206 reviews
Select a rating
Hollie Leigh's profile image
Hollie Leigh 
5 years ago

As others have stated the customer service has gone down significantly since the new manager took over. And as others have stated they do not take complaints seriously. My new upstairs neighbor was throwing cigarettes and lighters in my yard and they did nothing that actually resolved the issue. I lived here for a number of years, but the price gauging and many other things caused me to leave. Expect no customer service here. No compromise and no willingness to assist you. ***Also, the tow trucks are there MULTIPLE times thr... read more

Kristen Duncan's profile image
Kristen Duncan 
recommend  Recommended
5 years ago

This is probably the best apartment complex I’ve ever lived in. The office staff is amazing and attentive, and I paid extra for a covered parking space that was always empty when I pulled up to it. I lived here for two years. My apartment was beautiful and spacious, and I haven’t seen anything like it since I left. 

Doug Clary's profile image
Doug Clary 
5 years ago

My daughter has lived there for 3 yrs. We park in the same area of spots not against the building. But my truck was taken during our Mother Day celebration. No sign where my truck was. Landing Creek needs to put up signs where u can and CANT park. They say on the Towing Enforcement sign to park in Vistor spots. But what do you do when ALL the vistor spots are taken by vehicles that don't get moved. Also Vistor spots taken by construction trailers. Where do you park. 

Janelle Menjares's profile image
Janelle Menjares 
6 years ago

I was scared to move to Austin from a small town that I’m from but this community is so welcoming, I feel at home. All the staff are kind and patient and always there for you. 

Matthew N Graham's profile image
Matthew N Graham 
6 years ago

Great management and always very nice. Santiago and he group always make sure everything looks fantastic and new. Been here for 4 yrs, wouldn't live anywhere else. 

Ashley Mower's profile image
Ashley Mower 
6 years ago

Worst apartment I have ever lived at extremely noisy I do not recommend this place to anyone!!! Also,they hardly take complaints serious no matter how far things escalate. 

Fatima Bens's profile image
Fatima Bens 
7 years ago
Erika Alexa Munoz's profile image
Erika Alexa Munoz 
7 years ago
Dianne Glynn Graham's profile image
Dianne Glynn Graham 
7 years ago

Gorgeous property in a quiet neighborhood located on the edge of town. Feels like I live out in the country away from the noise and bustle of the city. The management and maintenance is superb. Super friendly, professional, helpful staff who have so much pride in this property. It is evident with their attentive customer service, swift maintenance repairs, in the beautiful flower gardens, the custom stone walkways and the perfectly maintained swimming pool. They make me feel like part of the family and they spend a lot of ti... read more

Frequently asked questions about The Landing at Double Creek Apartments

How is The Landing at Double Creek Apartments rated?

The Landing at Double Creek Apartments has a 3.9 star rating with 206 reviews. 

When is The Landing at Double Creek Apartments open?

The Landing at Double Creek Apartments is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com