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The Kitchen By Wolfgang Puck
- Restaurants
- Grand Rapids, MI
About this business
WolfgangPuck is the world’s first celebrity chef serving authentic global cuisines at The Kitchen by Wolfgang Puck. It is a casual restaurant to enjoy the lunch and dinner with a beautiful view of the serene Grand River. The restaurant offers gourmet pizzas, appetizers, salads, noodles along with signature cocktails and wines. There is a private dining area below the main restaurant having a capacity of accommodating 10-40 guests. Reservation is advisable for private parties.
Location details
187 Monroe Ave NW, Amway Grand Plz, Grand Rapids, MI, 49503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Always a fan of Wolfgang Puck restaurants and the Kitchen is no exception. Great experience.
10 minutes ago I made our reservation for 6 two weeks before the concert last night and requested a table near the window. We have had a window table a few times before and the view is very nice. When we arrived, I again requested a window seat. We were told that they were all reserved and they were all 4 tops(tables for 4). We were given a round table in the back. We had our mediocre dinner and drinks and when we left I saw that we had been obviously been lied to by the maitre d. We had to walk right past a table set up for... read more
Business response:
Marilyn - Thank you for sharing your recent experience with us. We apologize that the staff was unable to accommodate your request for a window seat the night of your visit. Due to the limited space where the tables by the windows are located, they typically are only 4-tops. We appreciate being your go-to before concerts and would hate to lose your patronage over this unfortunate experience. We hope you will consider giving us another try to regain your faith.
I dined in at Wolfgang for my 29th birthday and loved the service provided and atmosphere. The BBQ chicken pizza was my favorite and I can't wait to go back! �
Update: They made it right and received a full refund. Thank you! We waited an hour and 20 minutes for two salads. Just excuses given. - kitchen was backed up. Manager said he would compensate. We paid our full bill and no compensation. We had to scarf down our salads in 10 minutes due to a timeline. Blue cheese salad is very spicey so be warned. This is not noted on the menu and I love spice. Will never return sadly.
Business response:
Hi, Karen. We apologize for the issues you experienced today. That is not our typical experience. We're glad we were able to make it right with you and appreciate you posting the update on your review. We hope you will consider joining us again in the future so we can show you the true, customer-focused experience you should have received today.
Excellent service and delicious food. Waitress was wonderful. She made sure we had plenty of time to eat but still able to make our show at DeVos. Will return in a heartbeat. Thanks for the pleasant experience.
My first time here and what an amazing experience. The food was phenomenal and the atmosphere was perfect. Will definitely be returning.
Frequently asked questions about The Kitchen By Wolfgang Puck
How is The Kitchen By Wolfgang Puck rated?
The Kitchen By Wolfgang Puck has a 4.4 star rating with 1,202 reviews.
When is The Kitchen By Wolfgang Puck open?
The Kitchen By Wolfgang Puck is closed now. It will open at 9:00 a.m.
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