The Jax Apartments

Sandra J. 

on Apartments

2 years ago

Run Run Fast from these apartments!!! If you are thinking of moving here, DONT! Maintenance is slow, office staff doesnt care! AC issues, roach infestation, no refrigerator for a month! This place is quick to take your rent or late fee, but when it comes to fixing things they take their sweet time! Dont move here! 

Joe G. 

on Apartments

2 years ago

DO NOT LIVE HERE! So i moves from the jax due to roaches, flooring, black mold, oven not working and so many other issues. I now have a bill sent to collections for almost $1000. The mainetnance staff only slaps a bandaid on the problem. Reading the reviews from other residents. Theres at least 10+ buildings with roach infestations out of 12. Gates alwasy broken. Entry gates always unsecure. The same lights have been inoperable for over 3 years. I lived there for 5 years and seen 10+ managers. Therr have been 5+ shootings an... read more

Dorian A. 

on Apartments

2 years ago

Do not move Here! If you plan on living here change your plans! When I moved in, they hid a bunch of things that were wrong with the apartment, lied about which floor the apartment was on, and didn’t tell me the apartment wasn’t ready to move into after I had already signed the lease agreement and dodged my calls until the day before my move-in date, and was forced to move in a week after my move in date. I had to submit 3 separate move-in condition forms because they keep losing them. Went a week w/o a working fridge, just ... read more

Carley R. 

on Apartments

3 years ago

DO NOT MOVE HERE The worst apartment I have ever lived in. Management can be a problem anywhere but they don't care about their residents AT ALL and are extremely rude about any issue you may have. Every time I've gone into the office there is a line of angry residents. The cops are at the apartments 24/7 due to constant car and apartment break ins (ours included). All entry gates have been broken for almost a year. The staged apartment doesn't look anything like what you will actually be living in. One of the biggest proble... read more

Victoria Z. 

on Apartments

4 years ago

Beginner Apartments If this is your first apartment then it won’t be so bad. My boyfriend and I moved in August 2020 and not even a month, the office new my phone number by me calling so many times. Our mail box, with others, was stolen around September. We JUST got our replacement mailbox door in early May. Was always told “...it’s because of COVID” yet I saw other residents get their replacement mailbox doors. The dog park has a broken gate and large dogs can easily fit under the side gates. They recently put mulch...yay. ... read more

Sandra A. 

on Apartments

4 years ago

Total facade! We moved in Oct 2020, 2 weeks in & we knew the office staff by name because of the horrible upstairs neighbors! The staff nor manager did nothing to resolve our issue, even after numerous calls, meetings, and emails. Neighbors were allowed to have unlimited visitors & pets. They could sweep/fling their pet's mess into our patio. 'Quiet time' as indicated in our lease has never been enforced. Maintenance is quick to come assess any issue just never returns to complete any projects! Weekly pest control? What a jo... read more

Sabrina D. 

on Apartments

4 years ago

don’t waste your time This place has bad customer services. The lady that works there is now not working their anymore. She told my mum that she was approved to have a three bed room and we move in on the 24th. Now before the 24th. They call my mum and told her she was not approved. They tell you things at the last minute. Then they tell you one thing and turn around, they tell u something else. My insurance company pulled a lot of strings to get approval for rental insurance. My insurance company didn’t want to approve it b... read more

aida g. 

on Apartments

4 years ago

BEWARE!! I’ve lived here for 3 years and ever since this new management company has taken over everything has gone to crap! They don’t deserve a rating of above 2 stars. This is my first time EVER writing a review but I finally decided this was the best way to warn others not to live here. People who enjoy living here probably don’t have to worry about a single repair being done in their unit but unfortunately for me, getting anything done is like pulling teeth wants waiting at least a month for it be completed. 

Tina C. 

on Apartments

5 years ago

MISTAKE DO NOT RENT HERE! I’ve been here for 7 years now. 5 of them they cannot get the AC ISSUE together! Property is becoming a dump, they only have 2 people on the maintenance crew, and they want to tell you that it’s perfectly normal for your apartment to be 90 degrees in Texas heat.... why is it not like that in other apartments or homes? Perfect if you don’t mind sweating it out during the summer.