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The Iowa Clinic Gastroenterology - West Des Moines Campus

2.7
  • West Des Moines, IA

About this business

Location details

5950 University Ave, West Des Moines, IA, 50266, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:30 p.m.
Tue8:30 a.m. to 4:30 p.m.
Wed8:30 a.m. to 4:30 p.m.
Thu8:30 a.m. to 4:30 p.m.
Fri8:30 a.m. to 4:30 p.m.
SatClosed
SunClosed
2.737 reviews
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Karin Ford's profile image
Karin Ford 
on Google
a day ago

Had a colonoscopy 2 weeks ago. It's clear this outfit is only interested in high volume procedures and little patient care. Scheduling told me having a colonoscopy was better than chemo. It was downhill after that. The doctor's bedside manner was rude and aggressive. I would not recommend them and I will not return to this clinic. Having me fill out a satisfaction survey before the procedure says it all. 

S McCarthy's profile image
S McCarthy 
on Google
2 months ago

Disappointing - completely unresponsive. Physician's referral has gone unanswered for weeks. I (patient) have followed up 3 separate times and have either been told someone will call me, they're understaffed call back later, or I'll be notified of appointment soon. Nothing. Looking over their reviews, there is a surprising number of 1 Star reviews going back more than a year. How can the administrators or Department Heads not work toward improving the poor customer/patient experience? 

AnnaBella Kinley's profile image
AnnaBella Kinley 
on Google
4 months ago

AWESOME STAFF 

Don McGregor's profile image
Don McGregor 
on Google
6 months ago

Very calm and efficient. Great with procedure details. Bedside manner was nice. Answered all of my questions Good people. 

Allegra Hernandez's profile image
Allegra Hernandez 
on Google
a year ago

I have been seeing Dr. Gibbs for 4 years to manage my IBD and he has provided exceptional care towards me. He is a top-notch provider. Every conversation I've had with him is always thoughtful and thorough to explain the ins and outs of what's going on. Since I've been with Gibbs, everything has been under control and he actively works to catch anything unusual early on, even if it doesn't seem major. I appreciate it. Living with this chronic disease has been a major source of stress throughout my life. I want to also say th... read more

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Frequently asked questions about The Iowa Clinic Gastroenterology - West Des Moines Campus

How is The Iowa Clinic Gastroenterology - West Des Moines Campus rated?

The Iowa Clinic Gastroenterology - West Des Moines Campus has a 2.7 star rating with 37 reviews. 

When is The Iowa Clinic Gastroenterology - West Des Moines Campus open?

The Iowa Clinic Gastroenterology - West Des Moines Campus is closed now. It will open at 8:30 a.m. 

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