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The Home Depot

4.2

About this business

The Provo, UT Home Depot offers top brands, products and services along with convenient pick up in store and curbside pick-up options in Provo, UT. Find tools, hardware, appliances, lighting, paint, cabinets, flooring and more all in one place. Visit your local Home Depot today! 

Location details

1550 S University Ave, Provo, UT, 84601, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 11:00 p.m.
Tue6:00 a.m. to 11:00 p.m.
Wed6:00 a.m. to 11:00 p.m.
Thu6:00 a.m. to 11:00 p.m.
Fri6:00 a.m. to 11:00 p.m.
Sat6:00 a.m. to 11:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
4.22,968 reviews
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Ashley Jarvis Welch's profile image
Ashley Jarvis Welch 
4 years ago

Terrible experience. Paid extra for installation only to have the installers come for 5 min to tell me they couldn’t install it because gave multiple lame excuses and called Lowe’s and they installed a dishwasher that wasn’t theirs within minutes. Called the store manager at least 3 times with no help given told I would be refunded for installation and wasn’t so I had to call Home Depot corporate. Will never shop Home Depot again. They do not care about their customers and play the blame game and just try to blame on other p... read more

Dennis L Wheeler's profile image
Dennis L Wheeler 
5 years ago

they need to have sufficient staff and a customer friendly attitude and policy changes in the tool rental department. When they commit to call when equipment comes, they should be honest and do what they commit to do. what they are doing is to alienate long time customers. A call to the store assistant manager did not help. A person visit with a nice person from did not help. The Provo Store has a poor name as one person said they are the worst in the area. 

Trish Durrant's profile image
Trish Durrant 
5 years ago

What an ignorant and money hungry company. They do not care about their customers and will sell you merchandise they don't have access to sell. They will gladly take your money, wait right up until you're supposed to get your purchase - call and say sorry, can't be there til July 22 (even though it was May 13 originally). Call to find out why and I'm told, "Oh we can't even buy that, I don't know why it let you buy it..." Not a care in the world to make it right and want to hold my money for days on end. Well good bye Home D... read more

Catherine Moore's profile image
Catherine Moore 
5 years ago

Coming from out of state. Made an appointment several days ago for today at noon with a Kitchen Consultation, David J. Arrived a few minutes early and was told that I need to wait for approximately 30 minutes. So much for making an appointment! This sucks! Finally able to talk with David after an hour and get what I needed done. 

Laurel Shaw's profile image
Laurel Shaw 
5 years ago

Went and got paint. They are always helpful and efficient. 

Adrie Bishop's profile image
Adrie Bishop 
5 years ago

We have spent thousands of dollars here to update our home. Which has been awesome. Their appliance delivery sucks. Very disappointed in the service and the professionalism that we received. Go far way to purchase any appliances from this store if you are planning to have them delivered. 

Cody Messersmith's profile image
Cody Messersmith 
5 years ago

Walked around trying to find help for an hour 

David Hodges's profile image
David Hodges 
5 years ago

Worse customer service I have seen in ages. Went in to sign up and pay to get measurements for storm doors. Initially told I would get a call within two days to schedule the technician to come out. It has now been ten days and no call. I have called the store three different days several times per day, they don’t answer the call and when it rings to many times it is like they hang up on you. So I call back and the same thing happens. If I go through customer service they just transfer me with no one to talk to. I am know on ... read more

Lyle Cairns's profile image
Lyle Cairns 
6 years ago

You have to go by homedepot in Provo in the evening when most adults aren’t working, and go shopping for Christmas Trees. Bring your flash light because someone bright decided to store the trees bound in the indoor garden area. It’s so easy to see them. Unless you want to see it opened up then you should follow the dozen young men who are unwinding them then dragging them on the top breaking branches and setting them on stands in the dark outside where you can stand with other people using flashlights to see if the tree is s... read more

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4.2 star rating with 2,968 reviews. 

When is The Home Depot open?

The Home Depot is open now. It will close at 11:00 p.m.  

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