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The Home Depot

4.0

About this business

The Pasadena,Md Home Depot isn't just a hardware store. We provide tools, appliances, outdoor furniture, building materials to Glen Burnie, MD residents. Let us help with your project today! 

Location details

66 Mountain Rd, Furnace Branch, MD, 21060, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
Thu6:00 a.m. to 8:00 p.m.
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.01,867 reviews
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L.'s profile image
2 years ago

home installation caution Don't use the home installation service - specific to carpet installation. They chipped a tile in an adjacent room to where we had carpet installed, and we were 6 months getting the tile replaced. It was a nightmare. 

Kirby Buckingham's profile image
Kirby Buckingham 
4 years ago

this home Depot is a joke as far as deliveries go.im here early with only nine pallets and they're trying to tell me I have to wait for 4 hours.. the lady is absolutely rude..and I deliver to home depot's everyday all over and this is by far the worst 

Nathan Perry's profile image
Nathan Perry 
4 years ago

waited over an hour to get some service. there was another customer that left after not receiving service for over an hour. the workers that were available couldn't cut the blinds that I needed cut. they kept trying to page the guy for help but he was not available in his own department. management didn't seem to care either. I've always liked home depot but I'll probably be switching to Lowe's because this isn't the first time I've had terrible service at this location. 

Nelson Englehart's profile image
Nelson Englehart 
4 years ago

Answer the dam phone on hold with on line for over an hour and using another phone called your store and still on hold over 45 min. 

Aimee Bark's profile image
Aimee Bark 
4 years ago

We placed an order with home depot, scheduled to be delivered one week ago. It never arrived and their only answer was to reschedule. It arrived yesterday, but was missing $127 worth of items. We have tried calling all morning and have been hung up on multiple times. I understand that people aren't coming to work and that they are busy, but after being on hold for an hour, its completely unacceptable to pretend you cant hear someone and hang up on them while they are talking. At least do a better job pretending like you hung... read more

Andrew Harmon's profile image
Andrew Harmon 
4 years ago

absolute horrible service... I've been in 2 times for a order and called 2 times everyone seems so irritated to do their job and blows me off saying I don't know or wait and then go stand around and do nothing. I called to speak to one of the customer service lady and the person wouldn't let me speak to her and kept just asking me for my order number not helping at all then hangs up on me. 

William Brian's profile image
William Brian 
4 years ago

People don't answer phones anymore. 

Philip Elisio's profile image
Philip Elisio 
4 years ago

when I went to the store they were only allowing so many people in the time which meant I had to stand in line next to a bunch of people normally I never have to do that then the checkout line was worse standing in line for almost 20 minutes I have more people standing next to me in one day then I've had the whole month. it would be better if you just have more check out people to get people through faster instead of standing there like cattle. 

Denny Kellough's profile image
Denny Kellough 
5 years ago

The Pasadena, Md. store isn't friendly. I got to an aisle just as they were closing it off. I asked the idiot boy with the flags if I could grab something that was in plain eyesight. Mind you, no fork lift in aisle and he told me no. I finished my shopping and went back and still no forklift so I ask the guy if he would grab the can I wanted and again he said no. Done with this store and BTW I went to Lowes and bought what I needed. Lowes was also a brighter cleaner store. 

Frequently asked questions about The Home Depot

How is The Home Depot rated?

The Home Depot has a 4 star rating with 1,867 reviews. 

When is The Home Depot open?

The Home Depot is closed now. It will open on Sunday at 8:00 a.m. 

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